Shift Lead - Powell River, Canada - Lift Community Services

Lift Community Services

Verified Company

Powell River, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Lift Community Services is working with all levels of government to eliminate homelessness in the qathet Regional District. We are seeking individuals who are passionate about supporting from a harm-reduction approach while serving program participants.

Lift is an inclusive employer that welcomes applicants from all walks of life Lived experience is valued by our team and we are looking for workers that represent the cultural diversity found in our community.

The Position

The Shift Lead is responsible for providing case management and direct support to clients at the assigned housing site, as well as acting as the Responsible Person in Charge, assigning shift duties, ensuring continuity between day and night shifts, and possessing advanced knowledge of site policies and procedures to ensure compliance on their shift.

We are looking for dedicated and creative individuals with strong leadership, client care, and organization skills, who are committed to making a difference in the lives of the people we serve.

You must be a team player who can work collaboratively in a low-barrier setting with multiple competing priorities.

This is a front-line role for people who have a natural ability to problem-solve and a passion for working directly with clients.

Please view the full job description here.

Overview
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Hours: 40-hour weeks

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Shifts: 8am-8pm or 8pm-8am

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Hourly Wage: $27.15/hr for day shifts or $29.15/hr for overnight shifts, on a 5-step wage grid
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Benefits: Competitive extended health benefits and an up to 4% matching RSP plan

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Job Type: Full-time

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Reports to: Housing Services Manager

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Start Date: ASAP

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Closing Date: May 14, 2024

Key Tasks and Competencies

Provide leadership for the shift and ensure shift duties are completed to a high standard of quality and compliance
Act as the Responsible Person in Charge (RPIC) in the absence of the Assistant Manager
Prepare nightly formal handover to night shift to ensure optimal site safety; receive handover from night shift every morning
Ensure documentation, filling, safety reports, record keeping and communications are completed according to site policies and procedures
Support the Coordinator with data entry and administrative tasks
Report urgent safety and maintenance concerns to the Coordinator and/or Supervisor on Call
Report urgent client care concerns to the Coordinator and/or community care teams
Provide training and orientation for new staff
Support 1015 assigned clients in a personcentered, traumainformed manner through activities such as goal planning, home support, crisis intervention, harm reduction, resource referrals, peer counselling, and safety planning
Assist the site coordinator with intake and discharge of clients
Prepare weekly client reports ahead of case planning meetings
Hold a monthly lifeskills session open to all participants
Assist with implementing and monitoring behavioural support and eviction prevention plans
Ensure compliance with the Good Neighbour Agreement and relevant site policies
Provide leadership on site security; serve and enforce bars according to established guidelines
Communicate with neighbours, community partners, and emergency services (Police, Fire, Ambulance) in a professional and responsive manner
Provide leadership on medical emergency response including First Aid and Advanced Overdose Response
Ensures adherence to regulatory and safety standards (BC Housing, Health Canada, WorkSafeBC, Lift Policies etc.)
Oversee peer job draw and daily neighbourhood/site sweeps
Escalate complex client and staffing matters to the Coordinator
Refer maintenance and supplies needs to the Maintenance Coordinator
Build and maintain a network of positive working relationships with other team members, community partners and the people we serve
Carry the oncall phone 24 hours/day for one week out of every 8 weeks, and respond to emergencies and scheduling needs after hours

Qualifications and Lived Experience/Education and Training

Related diploma or degree preferred or minimum Grade 12, plus two (2) years of recent related experience or an equivalent combination of education, training and experience.
Certificates in First Aid, Overdose Response, Crisis Intervention and Deescalation, Trauma and Mental Health
Advanced Overdose Response training

Specialized knowledge

Understands the concept of "barriers" to housing, and systemic issues that contribute to homelessness
Understands the needs of individuals with concurrent disorders
Knowledge of local communitybased services for mental health and substance use
Familiar with common health issues, and knows when a health issue is an emergency
Maintains a basic awareness and understanding of "street culture"
Understanding of harm reduction practice

Skills and Abilities