Field Service Technician - Toronto, Canada - Salvation Army Toronto Grace Health Care Centre

Salvation Army Toronto Grace Health Care Centre

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

TORONTO GRACE HEALTH CENTRE:
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CAREER OPPORTUNITY_

Field Service Technician

Full Time

Monday-Friday 9:00am-5:00pm

The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care and Palliative Care services.

The care and services provided at TGHC help facilitate the patient flow through the health care system and ensures recovery to those individuals who may return to their homes or to Long Term Care (LTC) facilities in their communities.

TGHC operates in 3 sites - the Main site (Church& Bloor St), Harbour Lights (Queen & Jarvis Street) houses and a Specialized Care Centre (Victoria Park & Mc Nicoll).

Our organization is committed to collaborating with Patients and families in their journey through the health care system effectively supporting their integration back into the community.

Are you passionate about the work you do and the contribution you can make? If so, we have an exciting contract opportunity available and offer a great place to work.

We live our values in all that we do and value our staff, volunteers and physicians.

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Qualifications:

High School Diploma completed or recognized equivalent
Must have access to a car and have a valid Class G Ontario Driver's license in good standing
Applicants must be at least 21 years old
1 year of experience delivering to and from medical clinics or pharmacies, or similar technical role preferred
Ability to learn how to use/configure new equipment and troubleshoot, as needed.
Experience with older adults and other marginalized populations is an asset
Comfortable visiting clients' homes
Strong computer & software/technical skills
Excellent English language speaking, reading and writing skills
Ability to work independently with mínimal supervision
Exceptional customer service, effectively listen ,strong problemsolving skills, flexibility, efficiency and strong timemanagement skill
Able to operate GPS for navigation within the GTA (e.g. Google maps, etc.)
Comfortable driving in all weather conditions
Ability to sit, stand, be mobile and operate a vehicle for extended periods of time
Must have the physical strength, flexibility and endurance required to perform the role, as determined by the needs of the position and based on assessment conducted by Occupational Health Services
Vulnerable Sector Check from your local police department will be required
Ability to speak a second language is an asset.

Main Responsibilities:

Operates motor vehicle to make various deliveries throughout the GTA and developing efficient routes within the Greater Toronto Area (as defined by the City of Toronto) to patient homes in a timely manner
Working with GRTHealth (RCM's partnering organization) to develop efficient installation and maintenance schedules.
Prepare, inspect and test equipment, prior to installations, as required.
Reviewing orders before and after delivery to ensure the orders are complete and the client is satisfied
Providing exceptional customer experience, addressing client and family concerns regarding the equipment, its functions, and troubleshooting, as required.
Accurately maintain delivery, installation logs and equipment maintenance
Complete all documentation in a timely manner
Demonstrate a professional image, including being professionally attired, with a name badge.
Adhere to all Personal protective equipmentrequirements as per Infection Prevention and Control
Perform other duties as required
Our Core values: Compassion, Respect, Excellence, Integrity, Committed, Cooperation and Celebration_