- Conduct thorough reviews of sales transactions to ensure adherence to company policies and regulatory standards.
- Implement measures for compliance monitoring, including audits and controls, to mitigate risks associated with sales practices and fraud.
- Utilize data analysis techniques to identify suspicious patterns and behaviors indicative of fraudulent activities.
- Implement fraud detection algorithms and models to proactively prevent fraudulent transactions.
- Conduct risk assessments to identify vulnerabilities in sales processes and customer interactions.
- Provide comprehensive training to sales staff on fraud awareness, prevention techniques, and compliance requirements.
- Perform secret shopping and undercover activities to directly observe sales practices and detect potential ethical breaches.
- Investigate suspected cases of fraud promptly and collaborate with relevant departments to resolve issues.
- Maintain accurate records of fraud incidents, investigations, and corrective actions taken.
- Prepare detailed reports on audit findings and present actionable insights to senior management.
- Establish and maintain internal controls to prevent, detect, and mitigate fraud risks within the sales environment.
- Continuously assess and improve fraud prevention measures based on emerging threats and industry best practices.
- Collaborate with sales, compliance, and other relevant departments to recommend improvements in sales processes.
- Coordinate with law enforcement agencies and regulatory authorities to report suspected cases of fraud and support investigations.
- Bachelor's degree in Business Administration, Finance, or a related field. A background in forensic accounting or data science is a plus.
- Proven experience in a quality assurance role, preferably in a sales or compliance environment.
- Strong analytical skills and experience with data analysis tools and methodologies.
- Exceptional attention to detail and a high level of accuracy.
- Excellent communication and interpersonal skills, capable of working independently and as part of a team.
- Innovative thinking and problemsolving capabilities.
- Experience with Excel, CRM software and data analytics platforms (e.g., Salesforce, PowerBI).
- Knowledge of the legal and regulatory environment pertaining to sales and marketing.
- Competitive salary and benefits package.
- Opportunities for professional growth and advancement.
- Flexible working hours and the possibility for remote work arrangements.
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Sales Audit and Compliance Analyst - Canada - Go Sales
Description
We seek a meticulous and adaptive Sales Audit and Compliance Analyst to join our team. This role involves critical evaluation of sales practices, ensuring compliance and integrity within our sales processes.We invite you to apply if you have a keen eye for detail and a passion for upholding standards, this is not a heavily technical role.
Although a remote position, proximity to one of our teams is preferred, ideally located close to Greater Toronto or Greater Vancouver.
Key Responsibilities:
Transaction Review and Compliance Monitoring:
Fraud Detection and Prevention:
Risk Assessment and Training:
Secret Shopping and Investigation:
Documentation and Reporting:
Internal Controls and Continuous Improvement:
Collaboration and Law Enforcement Liaison:
Requirements:
Preferred Skills:
Benefits:
How to Apply:
Please submit your resume and a cover letter outlining your relevant experience and why you would be a perfect fit for the role, you will also be asked to submit a short video application once received to speak about yourself and why you feel you would be a good fit.
