Gsoc Manager - Ottawa, Canada - Crisis24

Crisis24

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do.

It's the reason we love rolling up our sleeves and getting down to work - and it's why we're so successful.

It takes an entire team to stand behind something big. Interested?

LI-Remote

As the Global Security Operations Center Manager, you will lead and manage the GSOC team to provide unparalleled security services.

This role demands a relentless commitment to meeting industry standards and setting new benchmarks for security professionals.

Key Responsibilities:

GSOC Leadership: Lead and inspire a team of highly skilled security professionals, cultivating a culture of excellence, discipline, and innovation. Promote teamwork, growth, and professional development.
Strategic Vision: Develop, communicate, and execute the GSOC's strategic vision, aligning it with the company's global security strategy. Continuously elevate the capabilities and efficiency of the GSOC.
Operational Oversight: Ensure seamless 24/7 operations of the GSOC, with an unwavering focus on threat detection, risk assessment, and incident response. Ensure the highest level of readiness.
Security Protocols: Establish and enforce stringent security protocols, including access control, incident reporting, and response procedures. Stay informed of the latest global security trends, integrating them into GSOC operations.
Technology Integration: Stay at the forefront of security technology, overseeing the integration of cuttingedge tools and software into GSOC operations. Enable proactive threat identification and response through the effective deployment of security systems.
Crisis Management: Develop comprehensive crisis management plans and lead the GSOC team in handling critical incidents effectively, minimizing impact to clients. Continuously refine and enhance response strategies.
Risk Analysis: Conduct ongoing risk assessments, threat analysis, and vulnerability management. Adapt strategies to mitigate emerging threats and develop a culture of proactive threat prevention.
Global Coordination: Collaborate with regional security teams, law enforcement agencies, and external stakeholders to ensure seamless coordination in the event of a security incident. Build strong partnerships with law enforcement personnel.
Security Program Development: Develop and implement comprehensive security programs that meet or exceed industry standards. Regularly assess and enhance the effectiveness of security programs to stay ahead of evolving threats.
Meeting Industry Standards: Establish and monitor key performance indicators (KPIs) to assess the GSOC's performance against industry standards. Develop and execute plans to reach and surpass these standards.
Law Enforcement Liaison: Maintain ongoing communication with law enforcement personnel, sharing intelligence, and establishing strong working relationships. Collaborate on investigations and emergency response plans.
Team Development: Mentor, train, and develop GSOC staff, ensuring they are equipped with the skills and knowledge to meet the highest standards in security operations. Promote a culture of continuous learning and improvement.
Reporting: Provide detailed reports to senior management and clients, offering insights, metrics, and recommendations to enhance security measures. Ensure transparent and effective communication channels.

Qualifications:

Bachelor's degree in a relevant field; advanced degrees and industry certifications preferred (e.g., CPP, PSP, CISSP).
A minimum of 710 years of progressive experience in security operations, including a substantial track record in managing a GSOC.
Proven experience in team leadership and strategic planning.
Indepth knowledge of security technologies, threat intelligence, and best practices in the industry.
Exceptional problemsolving skills, with the ability to make informed decisions in highpressure situations.
Strong communication and interpersonal skills to liaise with internal and external stakeholders.
Proficiency in relevant software and tools for security management and incident reporting.
A commitment to upholding the highest ethical and professional standards in the security industry.

Why Join Crisis24:

A unique opportunity to set industryleading standards in global security operations.
A dynamic and collaborative work environment that values innovation and excellence.
Competitive compensation and benefits package.
Ongoing professional development and advancement opportunities.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or vet