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    Senior Manager CIAM - Toronto, Canada - Scotiabank

    Scotiabank
    Scotiabank Toronto, Canada

    2 weeks ago

    Scotiabank background
    Description

    The Senior Manager of Customer Identity and Access Management (CIAM) will be responsible for overseeing CIAM Integrations, Operations, and Products across all enterprise CIAM platforms. Responsibilities include managing features, technology implementation governance, business operations, stability, contingency, vulnerability governance and reporting.

    Main Responsibilities:

    • Manage and oversee all enterprise CIAM products, use cases, features, and requirements
    • Ensure that the CIAM platform complies with Enterprise security standards and industry best practices
    • Manage, develop, train, and lead the Customer Protection operational team to support the centralized customer authentication platform
    • Collaborate effectively with Fraud, Information Security, Corporate Security, Financial Crime, and business teams to investigate cyber incidents related to customer authentication
    • Analyze data, prepare observation reports, create and manage executive dashboards

    If you have the skills required for this role, we would love to have you on our team! Here's what we are looking for:

    • Build and maintain strong, professional relationships with peers, executives within IT teams, and business lines
    • Manage the day-to-day operations of the Customer Protection team to ensure services are provided to end-users
    • Demonstrate superior problem-solving and decision-making skills, and the ability to work under pressure in a dynamic environment
    • Strong communication skills, both verbal and written, and good interpersonal skills
    • Detailed understanding and past experience with various web and database technologies

    Requirements:

    • Bachelor's degree in Computer Science or equivalent field
    • 5 years of experience leading and managing IAM application development and design teams
    • 5 years of hands-on experience developing IAM solutions in a Major Bank in North America
    • Expert knowledge of regulations, industry standards, protocols, and best practices related to CIAM
    • 3 years of experience in solution architecture

    Nice to have:

    • Strong experience in Enterprise Product Management
    • Fluency in Spanish

      • What's in it for you?

    • Diversity, Equity, Inclusion & Allyship - Embrace an inclusive culture, bias-free practices, and inclusive values at Scotiabank
    • Accessibility and Workplace Accommodations - Commitment to creating and maintaining an inclusive and accessible environment for everyone
    • Upskilling opportunities through online courses, cross-functional development, and tuition assistance
    • Competitive Rewards program including bonuses, flexible vacation, personal, sick days, and benefits starting on day one
    • Dynamic Ecosystem - Enjoy free tea & coffee, universal washrooms, and ample space for team collaboration
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