Quality Technician - Cambridge, Canada - Rockwell Automation

Rockwell Automation

Verified Company

Cambridge, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special.

Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work.

And if that's you we would love to have you join us

Job Description:

RESPONSIBLITIES and ESSENTIAL FUNCTIONS:

Assist the Quality Engineers in providing support to Production Associates on the shift

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Production Support: Provide technical support as necessary to production line regarding quality related issues. Be the first contact to quality Down Times. Review quality concerns from the production associates and take actions as appropriate. Escalate Down times and quality concerns to QE as necessary
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Defect Investigation: Maintain defect database daily, determine required details for each defect. Support QE in defect deep dive and ensure corrective actions are implemented. Support A3 investigation and root cause analysis
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VOC Investigation: Coordinate relevant functions to investigate customer complains that caused by manufacturing process, support root cause analysis and implementation of corrective actions
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Communication: Participate shift stand ups to provide quality feedback. Communicate the defects to individuals on the shift as appropriate. Engage supervisors / team leads as required in the communication
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QCC Support: Support QE on Quality Champions Council activities. Coordinate with Quality Champions to discover, evaluate, and ensure quality improvements are implemented
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Process Audit: Organize and execute process audits and CTQ execution audits throughout the manufacturing process, Ensure all incidents of non-conformance are recorded

Proactively Identify improvement opportunities and ensure actions are implemented. Support and participate in process improvement activities
Take actions as assigned from audits and MRBs
Ensure compliance and assist with adherence to the Quality Management system (ISO9001). Carry out internal audits as required
Assist the Quality Engineer with stop order executions, NPI activities
Undertake special projects as required
Be aware and work to achieve the Key Performance Indicators (KPIs)
Flexibility and adaptability to assume other roles and support other job families as required.
May be required to assist, instruct and provide training to other employees.
Participates in activities to increase job knowledge, including required training and certifications, job rotation programs and training and coaching of other employees.
Participate in Behavioural Based Safety Training and contribute to the program.
Participate in LEAN/Six Sigma Training and contributes by making recommendations for applicable product or process improvements for manufacturability of the produced parts and products.
Ensure tasks are conducted in accordance with applicable employment, environmental, health, safety, quality, and legislation and or regulations (federal, provincial, ISO 14001, ISO 9001, etc.), as well as Rockwell Automation values, ethics, policies and procedures, 5S requirements and standards of business conduct.
Creates an optimal work environment by establishing and maintaining positive and respectful work relationships.
All other duties as required and assigned by supervision

SKILLS:

In depth knowledge of MV, LV, and SSB assembly and wiring process
Strong problem solving skills
Strong listening and communication skills
Proficient in MS word and Excel. Be able to modify written instructions, i.e., Cambridge Specific Procedures (CSPs) and Documented Work Instructions (DWIs)
Familiar with SAP, FTPC to investigate defect and customer complains
Selfdirected in a team environment
Safe use of manual tools and, power tools and machinery
Demonstrate proficiency of assigned tasks, duties, and responsibilities required to achieve customer satisfaction, including but not limited to SAP, Factory Talk and Kronos.
Engage in and anticipate the activities necessary to meet the changing needs of the business, with the highest possible level of efficiency.
Produces results in a product and or service that conforms to valid specifications, is free of defects, strives to reduce variation of the process and adds value for our customers.
Demonstrates understanding and supports company values, policies, and standards of business.

EXPERIENCE and EDUCATION: