Installation Technician - Edmonton, Canada - Handicare Canada

Handicare Canada
Handicare Canada
Verified Company
Edmonton, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Overview

$5,000 Signing Bonus


The primary purpose and function of this position is to provide preventative maintenance and repair services at customer locations in accordance with established procedures and methods using appropriate tools, test equipment, and replacement parts.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide service to customers in accordance with Handicare's terms and conditions
  • Establish and maintain positive relationships with customers and Handicare's employees
  • Accurately identifies customer expectations and needs
  • Recommend products and services based on observed customer needs
  • Prepare and submit accurate reports on time
  • Maintain expenses and required inventory in accordance with Handicare's guidelines
  • Comply with all Handicare, customer, and government Health and Safety regulations
  • Responsible for regular maintenance and cleanliness of vehicle
  • Accountable for maintaining inventory and good condition of tools provided
  • Commitment to providing superior customer service
  • Other duties as required

SUPERVISORY RESPONSIBILITIES:

  • None

COMPETENCIES:

  • Responds promptly to customer needs
  • Solicits customer feedback to improve service
  • Meets commitments
  • Speaks clearly and persuasively in positive or negative situations.
  • Responds well to questions
  • Conserves organizational resources
  • Promotes a harassmentfree environment
  • Treats people with respect and upholds organization values
  • Follows policies and procedures
  • Takes independent actions and calculated risks
  • Displays willingness to make decisions
  • Exhibits sound and accurate judgement
  • Observes safety and security procedures
  • Determines appropriate action beyond guidelines
  • Reports potentially unsafe conditions
  • Uses equipment and materials properly

LANGUAGE SKILLS:

  • Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, technical procedures, government regulations and procedural manuals. Ability to write reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

EDUCATION, EXPERIENCE & TRAINING:

  • High school diploma
  • 24 years' experience or training in a technical support role or technical repair role in the biomedical device field or equivalent field is an asset
  • Previous experience in the health care industry is an asset
  • Valid driver's license in good standing. Driver's abstract required

COMPUTER SKILLS:

  • Competency in Microsoft Outlook is required. Ability to use Microsoft Excel and Word is an asset.

PHYSICAL DEMANDS:
The employee may frequently stand, walk, stoop, kneel or crouch during shift.

Employee will be required to regularly climb up to 8 feet ladders and safely carry up to 12kg (26lb) lift motors up and down ladders.

Employee must be able to occasionally lift and/or move up to 23kg (50lb).


TRAVEL:

  • Travel to customer locations within assigned territory. Some overnight travel required.

WORK ENVIRONMENT:

  • This position works in an environment with moderate to loud noise levels.

Job Types:
Full-time, Permanent


Pay:
$27.00-$30.00 per hour


Benefits:


  • Casual dress
  • Company car
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Overtime pay

Experience:


  • Construction/Carpentry: 3 years (required)

Willingness to travel:

  • 75% (required)

Work Location:
On the road
More jobs from Handicare Canada
See all jobs of Handicare Canada