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Port Coquitlam

    Customer Experience Representative - Port Coquitlam, Canada - Budget Blinds of New Westminster/Surrey

    Budget Blinds of New Westminster/Surrey
    Budget Blinds of New Westminster/Surrey Port Coquitlam, Canada

    3 weeks ago

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    Full time
    Description
    Job description

    Budget Blinds of Tri-Cities, is looking to compliment our team with a showroom Customer Experience Representative (AKA Pre-sales) who has the right attitude and customer service skills that can sell the customer on why they want there appointment and be able to show them basic products.

    If you are customer service oriented, then this is the perfect position for you We are a friendly family-owned business that is willing to train the right candidate. Come join our family

    Budget Blinds specializes in window coverings including blinds, shades, shutters, draperies, and more.

    SKILLS AND COMPETENCIES
    • Excellent Customer Communication Skills
    • Positive attiude
    • work well with others on the team
    • Professional speaking on the phone
    • Able to follow phone scripts and instructions
    • Knowledge of Microsoft Outlook & Excel (A must)
    • Very organized & attention to detail
    • Excellent Time Management
    • Self-Motivated
    • Friendly/Enthusiastic
    • Quick learner
    • Professionally dressed
    • Technologically savvy (A Must)
    Job Types: Full Time, hourly

    SALARY: $42,000 per year

    DAILY DUTIES/ Responsiblities:
    • Answering phones/ customer service
    • Booking appointments/ In charge of 5-8 persons calenders
    • Transferring calls/ emails to the right people
    • Responding to customer emails in timely manner
    • showing walk in customers the products we offer and benefits
    • Using Microsoft word to track where leads come from
    • Inputting customer information into CRM platform
    • Taking transactions/ sending reciepts
    • keeping track of shop supply list
    • Greeting customers in showroom
    Language:
    • English (Required)
    office Experience:
    • 2-3 years preferred
    *Please send a cover letter stating why you would be a good candidate for the position.

    Job Type: Full-time

    Salary: From $42,000.00 per year

    Schedule:
    • 8 hour shift
    • Monday to Friday
    Education:
    • Secondary School (preferred)
    Experience:
    • administrative assistant: 1 year (preferred)
    • receptionist: 1 year (preferred)
    Work Location: One location

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    The positions on this website, unless otherwise indicated, are posted by Budget Blinds franchisees. Budget Blinds franchises are independently owned and operated businesses and if you accept a position with a Budget Blinds franchisee, you are employed by that franchisee, and not by franchisor HFC Budget Blinds LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Budget Blinds LLC and its parents and affiliates have no input or involvement in such matters. HFC Budget Blinds LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Budget Blinds franchisee posting the position.

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