Router - Scarborough, Canada - Stock Transportation

Stock Transportation

Verified Company

Scarborough, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are currently seeking an engaged leader, in the student transportation industry, to join our team as a Router.

Getting students to school safely, on time and ready to learn.

Stock Transportation has decades of experience in providing safe and reliable transportation to students across Canada. Stock is also part of a much larger family that came together as National Express LLC (NELLC).

As a leader in student transportation, National Express, LLC (NELLC) is committed to exceptional safety, outstanding customer service and positive employee relations.

We are currently in search of a Router to support our Scarborough
CSC.

Responsibilities:

Produce and maintain a master record of all routes and provide operating copies daily
Read and keep up to date with all documents relating to the routing program. (Manuals, updates, maps, etc.)
Produce and maintain cost efficient and timely routes
Meet all deadlines relating to schedules set up for the routing process
Coordinate with Dispatch to establish route standards for time and miles
Provide excellent customer service when working directly with customers, parents and employees
Produce and maintain a written record of problems related to the routing program on a daily basis with clean copies to the General Manager weekly
Maintain the work area in a neat and professional condition daily
Maintain a professional appearance
Ability to work well under pressure

Requirements:

High school diploma or GED
Previous dispatch experience is preferred; bilingual abilities a plus
Ability to organize and prioritize time to balance conflicting demands related to customer care and routing.
Ability to communicate effectively with colleagues and customers in fastpaced and/or stressful environment (interpersonal & telephone skills).
Ability to problem solve in an effort to meet schedule requirements
Ability to operate twoway and emergency radio systems
Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
Ability to use Microsoft Office Program and computerized routing software.
Verbal communication skills to provide effective advice and interpretation that are readily understandable.
Written communication skills to prepare materials and reports
Customer service skills to provide excellence in customer service to internal and external stakeholders

Stock_TOEastFT