Scheduling Coordinator Dental Office - Edmonton, Canada - AMHR Agency

AMHR Agency

Verified Company

Edmonton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Do you enjoy working in a dynamic, fast-paced and adaptable environment? Do you have an eye for detail and a willingness to accept new challenges and responsibilities? Then this is the position for you

Job Overview

The Scheduling Coordinator for an Orthodontic Clinic position entails the management of a calendar for appointments of multiple locations and is the first person with whom our patients come in contact with; whether that be in person or over the phone.

This position requires excellent verbal and written communication skills to maximize productivity and efficiency within the clinic. Our main goal is to deliver high quality customer service while meeting the practice's needs. Our tone is always warm and concerned, exclusively with the caller. Be the best part of the patients' day.

Responsibilities and Duties:

Greet patients with enthusiasm when they enter the clinic
Checking in patients for appointments
Answer the phones in a prompt manner
Scheduling or rescheduling patient appointments
Checking the incoming mail and taking outgoing mail at all locations
Sending and accepting packages (UPS, FedEx, Purolator)
Scanning and filing of patient information
Processing payments in clinic
Ensuring that the front desk and main waiting area is tidy
Updating patient information
Providing excellent customer service
Ensure the front end runs smoothly
Accountable for your role in the processes and system for protection of personal information
Responsible for ensuring that personal information is kept secure and confidential
Assists in the general office housekeeping duties

Qualifications:

Completion of a High School diploma or equivalent is required
Experience in an administrative and customer service position is considered an asset
Strong attention to detail
Outstanding communication skills
A willingness to go above and beyond
Ability to prioritize in a fast team based environment
Proficient knowledge of a variety of computer programs
Comfortable working with the public
Provide a calming presence in interactions with patients and guardians
Proper phone etiquette
Ability to crosstrain

Please attach a copy of your resume

We appreciate your interest and wish you the best of luck in your job search.

Job Types:
Full-time, Permanent

Benefits: