Physical Damage Appraiser, Automotive - Vancouver, Canada - Definity

Definity

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Physical Damage Appraiser, Automotive:

Job

ID :
6059

Category :
Claims

Brand :
Definity

Regular/Temporary :
Regular

Fulltime/Parttime :
Full Time

Location :
Vancouver, Canada

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Definity includes some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance.

With strong roots that date back to 1871, we've grown to become a digital leader in the insurance industry. We're proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you:
It's better here. Why? Because we CARE, and we provide an employee experience that's collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada's leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with.

Leader's partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

In this role, you will be:

What can you expect in this role?

Travel to various sites within the lower mainland to review automotive physical damage and conduct appraisals
Complete appraisal and negotiate with repair facilities on proper repair methods and pricing
Control expenditure to repair facilities by following up promptly on further damage reported by the repair facility
Complete remote appraisals and negotiates with third parties (facilities that are not part of preferred vendor program)
Review subrogation estimates for proper repair methods and pricing
Assist and cooperates with colleagues during busy periods
Process total loss claims in an expedited manner
Complete vehicle reinspections as required.
Participate in various team and performance meetings
Cover all regions within Canada within the remote estimating program and Image Capture
Complete Autosource information documents for total loss files and stolen (not recovered) vehicles when requested
Provide technical expertise (assistance) to adjusting staff when requested in person or remotely
Maintain a high level of expertise in automobile repair techniques, estimating software and hardware and vehicle evaluations
Provide possible new methods to improve current workflow for team leader review
Perform desk audits to assure compliance
Handle towing issues in consultation with the towing team
Work in tandem with other appraisers when required to cover staffing shortages, vacation time, absences etc.

What do you bring to the role?

Minimum 4 years of direct experience appraising/estimating automobile physical damages
Proficiency with estimating software is required (Audatex, Mitchell)
Technical knowledge of auto body collision and mechanical repairs
College/university/technical degree is an asset
Must have good working knowledge of the collision industry
Must be able to work with mínimal supervision
Completion of I-Car and/or technical courses is an asset (continued education will be required)
Must be proficient with Windows operating system and Microsoft Office (Excel, Word)
Must bring a positive attitude and team focus to the role
Must be able to communicate clearly and effectively with all stakeholders
Valid British Columbia Driver's License and clean driving record

Go ahead and expect a lot — you deserve it, and we've got it:

Hybrid work schedule for most roles
Company share ownership program
Pension and savings programs, with companymatched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

LI-Hybrid

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