Office Administrator - Burlington, Canada - Canfix Repair

Description

To successfully perform this job, an individual must have excellent communication skills, be highly organized, have the ability to multitask, and must be able to perform each duty listed below satisfactorily:

• Create customer files as new assignments are received and schedule estimate appointments
• Greet customers when they arrive, locate their file, assign an estimator, and offer refreshments
• Follow up with missed estimate and repair appointments
• Assign vehicle numbers, notate folders, and inform estimators of vehicle arrivals
• Print signin/signout templates each week, validate staff signin and signout times
• Responsible for part/core returns and ensuring that credit is received
• Complete tow intake forms and dispatch tow trucks when necessary
• Answer phones, take messages and transfer phone calls
• Maintain printer to ensure sufficient paper supply and print cartridges are installed and in inventory
• Maintain cleanliness of office, customer areas, kitchen, refrigerator, microwave, and bathrooms
• Assist with visitor shuttle service and clerical errands, as necessary
• Update and maintain business social media accounts
• Sort and distribute incoming mail.

Qualifications:

• Basic Requirements:
• Must be at least 18 years of age
• Must be able to provide three (3) references
• Excellent computer and Microsoft Office skills
• Excellent communication skills (both verbal and written)
• Satisfactory completion of a criminal background check
• Licensing, Regulations, and Certification Requirements:
• Must have a valid driver's license
• Legally able to work in Canada
• Education/Experience Requirements:
• At least a high school diploma or GED equivalent
• One (1) or more years in the collision repair industry
• Time Management Skills:
• Able to work Monday through Friday (8:00 am to 5:00 pm) 40 hours/week
• Must be at work on time each morning very essential to the business
• Office Environment Etiquette Requirements:
• Highly Organized & Detail Oriented
• Comfortable with a business casual dress code
• Demonstrate planning and coordinating skills
• Excellent telephone etiquette and communication skills
• Ability to multitask and work well in a busy environment
• Must be able to sit for long periods of time and must be able to walk, stand, bend, stoop, push/pull, kneel, crouch, and reach frequently
• Demonstrate the ability to deal with customers in a courteous and effective manner regardless of their age, race, color, sex, religion, national origin, handicap, dress, or demeanor while providing exceptional customer service
• Mathematical Skills:
• Ability to add, subtract, multiply, and divide into all units of measure using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Other Requirements:
• Must be able to lift up to 20 pounds
• Moderate noise levels in this working environment
• Occasionally exposed to hot, cold, wet or humid conditions
• Occasionally exposed to fumes, airborne particles, and/or caustic chemicals

Job Types:
Full-time, Permanent


Salary:
$17.00-$22.00 per hour

Expected hours: 40 per week


Benefits:

• Dental care
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Language:

• English (preferred)

Ability to Commute:

• Burlington, ON L7L 5J7 (required)

Ability to Relocate:

• Burlington, ON L7L 5J7: Relocate before starting work (required)

Work Location:
In person