Switchboard Operator - Kitchener, Canada - Grand River Hospital

Grand River Hospital

Verified Company

Kitchener, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Union:
UNIFOR Clerical

Location:
KW Campus

Work Type:
Part Time

**HOURS OF WORK: 7.5 hour shifts

Night shift

**JOB SUMMARY: Operate the Hospital's centralized switchboard including: the processing of calls to both sites, paging within and across sites, monitoring of all alarms, panels, security systems as well as responding to emergency codes. Contribute to ensuring there is a safe environment for patients, staff and visitors.

**QUALIFICATIONS: - High school diploma

Previous SL1 Switchboard experience mandatory
Previous customer service experience in call center preferred
Competent in Word and Excel
Proficiency in keyboarding, minimum 45 wpm
Must be able to sit for a long period of time
Pleasant telephone manners
Medical terminology preferred
Ability to work independently
Good attendance record.
APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.

Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices.

We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to:

racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community.

We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).