Property Field Claims Advisor - Edmonton, Canada - Desjardins
Description
As a property field claims advisor, you help serve and maintain business relationships with members and clients for all claims.
You handle, investigate and make decisions on high-complexity property insurance claims. You solve problems using your analytical skills and extensive discipline-specific knowledge.You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others.
You advise and assist clients, represent Desjardins and enter the organization into important agreements with clients. Interpersonal savvy is therefore essential.More specifically, you will be required to:
- Provide outstanding experience to our members and clients by guiding them through the claims process and adhering to the Professional Code of Conduct-
- Engage with various stakeholders to ensure claims are processed smoothly; including contractors, engineers, fire and police departments, independent adjusters etc
- Propose and negotiate settlements that are equitable for the insured and that respect company policies and authority limits, and that is in accordance with contractual obligations
- Review construction estimates and discuss the same with clients and contractors to ensure an appropriate understanding of the required work for each claim
- Attend site inspections to photograph, scope and measure areas affected by each loss. Discuss claim details with clients, contractors and other parties while on site
- Assist with high volume claim scenarios as needed which may require travel outside of your assigned territory
- Perform other duties as assigned
What you bring to the table- Bachelor's degree in a related field A minimum of three years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Must have a valid Class 5 driver's licence as you will be required to travelDecision quality, Interpersonal Savvy
LI-Remote
Trade Union
Non Syndiqué
At Desjardins, we believe in equity, diversity and inclusion.
We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.
At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.Job Family
Member/client sales and service (FG)
Unposting Date
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