Claims Administrator - Richmond, Canada - ContainerWorld Forwarding Services Inc
Description
Join a team of forward thinking, enthusiastic, results-driven, and collaborative professionals. To support our mission, we are currently seeking a Claims Administrator to join our team in Richmond,BC.- **About ContainerWorld**:ContainerWorld located in Richmond, British Columbia is a premier logistics provider for the beverage industry; privately owned company with approximately 550 employees throughout its ten BC facilities. ContainerWorld also operates in Ontario.
Position Type:
Permanent Full-time
Hours of Work:
Monday to Friday 8:00 AM - 4:30 PM
Location:
Richmond, BC
Position Overview:
Works mainly independently with guidance from Departmental Manager as required to ensure the prompt accurate processing and production of all operational and process documentation.
Main Responsibilities:
- Performs Claims administration functions including assistance in processing insurance claims, coordinate and create destruction bill of lading, process all voluntary destruction requests,
- Plan, schedule and track destruction loads, report to customer on destructions and coordinate closely with adjusters
- Process the required paperwork to support our warehouse operations for claims processing and resolving receiving discrepancies, including:
- investigating claims
- creating and submitting claims paperwork and preparing monthly insurance reports.
- working with the warehouse and logistics department to resolve discrepancies
- liaising with 3rd party carriers and insurance company
- Other associated activities in the department
Required Qualifications:
- Some Post secondary courses
- 23 years claims experience or specialist certificate/diploma (Level 1 General Insurance)
Required Competencies:
- Good investigative and analytical abilities
- Advanced Excel computer skills
- Proven ability to provide exceptional customer service
- Attention to detail, excellent numerical and analytical skills
- Superior communication and interpersonal skills
- Positive attitude and even temperament
- Ability to work effectively both independently and as team with mínimal supervision
- Excellent organizational, time management and problemsolving skills
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