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    Servicing Analyst - Toronto, ON, Canada - CAAT Pension Plan

    CAAT Pension Plan
    CAAT Pension Plan Toronto, ON, Canada

    6 days ago

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    Description
    At CAAT, you belong to a collaborative, inclusive, and lively environment that sparks creativity and fosters open communication.

    Comprehensive & Holistic Care

    Our all-encompassing employee programs are designed to cater to every aspect of your life and well-being, ensuring you feel cherished and valued.

    This includes, but is not limited to, your compensation, paid time off, health and dental benefits, wellness programs, wellness incentives, and (of course) a defined benefit pension plan.

    The Pension Analyst is integral to the success of the Employer Services team, and to CAAT's guiding mission and growth strategy.

    You will be the front-line pension administrator responsible for providing employers with technical support and guidance to facilitate the administration of the CAAT Pension Plan.

    As part of the Employer Services team, you will support the contribution reconciliation process and the annual data collection of member data, and contribute to annual member statement activities.

    Minimum two (2) years experience in MEPP or public sector pension administration, or with an outsourcing service provider; understanding of pension administration systems and working with pension plan texts.

    Experience in processing and completing transaction activities including terminations, retirements, deaths, transfers, service purchases (buybacks) and pension estimates.
    Strong technical skills in Microsoft Office with an emphasis on Excel.
    In-depth knowledge of applicable pension legislation and regulations.
    A customer service-oriented approach with robust relationship-building skills.
    An ability to effectively multi-task and shift priorities in a fast-paced environment.

    Manage relationships with several assigned employers to develop strong working relationships by responding to questions and providing day-to-day technical support.

    Plan and participate in structured education and training sessions for Employers.
    Support required system updates and identify opportunities to streamline and improve the effectiveness of the pension administration process.

    Partner with other members of the Service Delivery department to review activities, controls, service deliverables, and workflows to identify areas for process improvement.


    The success of our company is dependent on fostering a culture of embracing diversity, equity, and inclusion in everything we do.

    CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.

    Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested.
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