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Toronto
amizhthini nakkeeran
$30 / hour
Approximate rate

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About amizhthini nakkeeran:

An experienced business analyst cum project manager with nearly 5 years of experience in the IT industry managing variety of projects including development of webs based systems, e-commerce platforms to SAAS migrations.

Experience

Tourcan vacations IncToronto, ON
Consulting Project ManagerFeb 2022 - Feb 2023

• Prioritized & managed the development of a custom-made licensed software program for tour operators & agents in Ontario, supporting 7 departments with $70K budget, achieving a 65% increase in efficiency and 30% decrease in manual paper-based record keeping for the firm.

• Streamlined processes for 20+ stakeholders leading to successful implementation in 8 months, reducing deployment costs by 10%.

• Orchestrated multiple project teams to deliver the development on time & within budget, resulting in a 25% cost savings.

• Liaised with 15 vendors across 15 locations and coordinated user testing from over 500 customers, drastically increasing satisfaction ratings by 35%.

• Integrated innovative features into the software including automated invoicing & analytical dashboard, driving user satisfaction by 50%.

• Spearheaded a comprehensive training program leading to 90% adoption rate post-deployment.

• Assessed performance of new solution and improved as needed resulting in a consistent 30% increase in revenue over 6 months.

• Implemented change management strategies with stakeholders, minimizing risk & disruption associated with operations transformation by 38%.

Rizing Consumer IndustriesColombo, Sri Lanka
SAP MM ConsultantSep 2018 - May 2022

• Established a $2M framework in SAP Materials Management module with successful integration and implementation, accounting for 15% efficiency & productivity gain for Crocs Inc. and Puma SE.

• Successfully utilized EDI & XML to integrate flat files and schemas with SAP AIF & middleware systems, resulting in 25% increase in efficiency and automation.

• Deployed accuracy-assessment strategies across master data via custom tools (Attune MDA tool), resulting in 20% data accuracy improvement for client systems.

• Cooperated directly with multi-functional teams (COE, ABAP & BASIS etc.) to develop collective solutions that enhanced customer needs by 20%, improving team productivity and collaboration rate by 15%.

• Optimized integration of SAP MM with EDI, AIF and PI/PO systems on limited SLA timeline to reduce system downtime by 20%.

• Provided expert-level 1st & 2nd level support to customers based on in-depth knowledge of Procurement lifecycle & Warehouse Management Processes, resulting in 20% customer satisfaction increase.

• Reported and addressed SAP system issues, bugs and defects - implementing functional specs & test cases, leading unit tests & integration tests - to raise system stability by 15% with 95% success rate.

•Played a key role in configuring and implementing the FICO module of SAP S/4HANA to the largest telecom service provider in the country, Dialog PLC. Collaborated with other functional teams and effectively communicated project updates and requirements to ensure successful project delivery.

Aze IT Consultancy ltdToronto, ON
Freelance Business Analyst/Project ManagerApr 2018 - Jan 2022

• Programmed and implemented Mysa, a software application to manage properties & corporate tours, resulting in 25% enhancement of efficiency & productivity.

• Developed Trackee, with a mobile App, providing operational transparency & digitizing customer experience on-time; lowered costs by 20%.

• Created the Corporate dashboard software to monitor goal achievements between group of company levels to boost data accuracy by 20% and enhance decision-making.

• Project managed the Dollar Tutor App for students to receive instant help from education communities; achieved 30% higher student satisfaction rating.

• Spearheaded development of Smart regional hospital management system, pharmacy & laboratory management system, Disease history management system and Pregnancy monitoring system for Ministry of Health, Sri Lanka funded by UNDP & adoption enabling 65% increased efficiency in tasks.

• Delivered Educal, an online school management solution for 10+ schools gaining 32% increased efficiency & productivity for clientele.

• Led the development of Cuckoo eats Apps, a mobile based food delivery application and system, for a startup, resulted in 300+ customers acquisition in first month surpassing goal by 50%; grew customer satisfaction/retention rate by 25%.

• Involved in the requirement gathering and documentation for the development of  a logistic system with optimized route-mapping and tracking capabilities and analytical dashboard for One courier in ON, escalating productivity by 60% and cutting costs by 30%.

• Independently project managed 25+ small and medium scale mobile app, software development and e-commerce website projects, and 6+ large scale projects of budget 50k budget; achieved 100% success rate upon implementation.

Education

Seneca College Toronto, ON 
Post graduate diploma in IT project ManagementApril 2023 
University of KelaniyaColombo, Sri Lanka
BSc in Management & Information Technology (Special in Business Systems Engineering)Feb 2020

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