Lincoln Concierge - Barrie, Canada - Bayfield Ford Lincoln

Bayfield Ford Lincoln

Verified Company

Barrie, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Bayfield Ford Lincoln is looking for a
Lincoln Concierge
Representative **to join our team in Barrie.

The
Concierge is the main point of contact for Lincoln customers by assisting them with vehicle inquiries and providing customer care.

The
Lincoln Concierge is also a key enabler for service writeup, scheduling service, scheduling pickup and delivery dates and building relationships with clients.

Bayfield Ford Lincoln is a proud member of The Humberview Group - one of Ontario's largest automotive dealer groups and an award-winning Employer of Choice.

As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands.

And 1 Promise:
_Serving you better, each and everyday._

Job Duties:

Act as the point of contact for Lincoln customers' entire lifecycle.
Oversee the Lincoln Loyalty Program.
Ensure customers enjoy an excellent Lincoln Client Experience.
Complete delivery of Lincoln vehicles to customers, including scheduling delivery dates.
Take the customer through their new vehicle, explaining features, capabilities, etc.
Coordinate service appointments, write up vehicles for service, provide service updates.
Coordinate with the Sales and Service Departments to provide Lincoln customers with exceptional customer service.
Complete predelivery inspections of Lincoln vehicles.
Build positive, lasting relationships with new and existing Lincoln customers.
Other duties as required.

What We Look For:

A great attitude
Valid G driver's license and clean driving record.
OMVIC license is an asset.
Previous customer service experience is required.

-
Previous experience in the hospitality industry is strongly preferred
:

Previous automotive experience is an asset.
Must be comfortable using technology.
Resultsoriented.
Strong interpersonal skills.
Proficient in Microsoft Office including Excel, Outlook and Word is required.
A desire to achieve the very best in customer service and teamwork.

Why Join HG:

A solid foundation of customers from 60 years of business.
An incredible opportunity for advancement within the organization.
Competitive compensation plans with health and dental insurance.
Great perks & benefits and amazing friends & family program for car discounts.
Employee pricing on vehicles, services, and accessories.
A leadership team that trains and mentors its team members to ensure success.
Hosted social events throughout the year, such as lunches & BBQs.
No Sunday or holiday work, more time for your family.
A fun place to work

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful.

Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term.

Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you're new to the automotive industry or you're looking for more growth opportunities, we would love to meet you