Patient Information Clerk - Toronto, Canada - SickKids

SickKids

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About SickKids:

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world.

As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education.

Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day.

SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Position Description:

We are looking for a Patient Information and Data Managemenet Clerk to join our Ambulatory team with the Rare Diseases clinic.

In this role, you will assist in the development of a RedCap database and be responsible for backfill and maintenance of data into the database to facilitate clinical and quality work.

You will work closely with staff to assist in accessing the RecCap data as needed for clinical follow-up, statistics and quality improvement purposes.

In addition to the database responsibilities, you will provide service in a customer-focused manner and assist with clinic registration, booking of follow-up appointments and reminder calls.

You will facilitate the delivery of patient care by providing a high level of support and assistance to patients/families and staff.

You will also support the operation of the team/clinic by providing clerical and administrative functions in a proactive, organized manner.

Here's What You'll Get To Do

Maintain and backfill RedCap data
Assist staff in accessing RedCap data as required for clinical followup, statistics and quality improvement purposes.
Greet patients and families, and assist in meeting their needs when appropriate
Schedule and coordinate appointments and meetings, including reminder calls to patients and families
Provide registration support to patients and families during clinical operations
Organize and maintain patient charts, as well as electronic and paper information filing systems
Maintain electronic calendar/schedules
Coordinate clinic administrative functions to ensure efficient operations
Provide clerical support to all health care staff
Perform other duties as assigned
Support the operation of the team/department by providing clerical and administrative functions in a proactive, organized manner
Prepare and forward requisitions/documents in a timely manner.

Here's What You'll Need

Experience with data entry/database management preferred
Diploma from a recognized Medical Administration program
Previous clerical experience in a hospital/medical environment preferred
Experience with patient registration systems is required
Proficiency with computers (i.e. word processing)
Strong communication, interpersonal and organization skills
Demonstrated problem solving abilities
Ability to be selfdirected, to be flexible and to take initiative
Attention to detail and efficient time management
Strong customer service orientation
Patient registration experience is an asset

Employment Type:
Temporary Contract

13 Months

Our Commitment to Diversity:

The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital's receipt of all necessary documentation.

**How to Apply