- Follow up and provide support to dealers for approvals issued to dealers and effectively convey to the dealer the benefits of the Prefera program for dealers and consumers.
- Liaise with the ISR team, Credit department and Finance department to resolve dealer issues regarding individual transactions or any other relationship or service issues.
- Design and implement a dealer visit contact cycle that ensures contact is made with each dealer within a specified time frame.
- Collect and maintain in Prefera CRM, intimate market intelligence for each dealer regarding key contacts, sales volumes, competitive preferences and other relevant relationship data. Monitor and seek to increase Prefera's registered reseller penetration by maintaining accurate prospect and registered reseller information in Prefera's CRM and using targeted telephone sales techniques.
- Monitor and seek to increase Prefera's bidding and financing dealer penetration.
- Provide exceptional and timely service when called by partner dealers for any reason, including dealer complaints or dealer issues.
- Assist in preparing, validating and finalizing new dealer registration information as well as updating any changes to current dealer information.
- Effectively communicate Prefera's competitive advantages on a transactional and broad basis to ensure good product positioning within dealerships. Communicate product and service changes, promotions and other Prefera information to the dealer network in a timely and effective manner.
- Develop and maintain a sound knowledge of Prefera's credit and financing policies and use the information to help communicate decision and policy information to dealer customers. Develop a close and positive working relationship with the credit and financing teams to enhance the combined service offering to Prefera's dealer customers and assist with credit and financing decision-making processes.
- Prioritize and multitask effectively in a deadline-driven, fast-paced environment.
- Contribute to a positive work environment.
- Postsecondary education (university or college diploma)
- 1-2 years working in the retail or indirect financial sector
- 1-2 years of sales experience with customers (in person or on the phone)
- A positive attitude, honesty and a strong work ethic are essential
- Excellent communication and presentation skills
- Demonstrated ability to be analytical and detail-oriented
- Knowledge of the recreational products market is a plus
- Own a vehicle and be willing to travel
- Ability to speak and write in French and English
- Strong interpersonal, organizational, negotiation and decision-making skills.
- Extremely detail-oriented, able to multi-task and prioritize work in response to requests and inquiries.
- Ability to work independently and make decisions/solve problems based on good judgment.
- Demonstrated communication skills with ability to interact with peers, management and other departments in a professional manner.
- Working knowledge of Microsoft Office suite (Outlook, Word, Excel) and company software systems.
- Hybrid of remote work at home and on the road at partner dealerships
- Works indoors in an adequate work space with adequate temperature, ventilation and lighting.
- Normal exposure to noise, stress and disturbances.
- Must be able to sit at a computer for extended periods throughout the work day, with intermittent periods of standing, walking to perform essential job tasks.
- Ability to communicate by telephone as the primary point of contact with dealer partners.
- Willingness to travel to visit dealerships.
- Standard 37.5 hour work week.
- Monthly bonus for achieving goals
- Competitive Advantage Package
- Job Types: Full-time, Permanent
- Base Pay: $75,000.00 per year
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- 8 hour shift
- Monday to Friday
- No weekends
- Supplemental pay types:
- Salesforce: 1 year (preferred)
- external sales: 2 years (required)
- B2B sales: 1 year (required)
- Work Location: On the road
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Bilingual External Sales Representative - Montreal, Canada - Prefera Finance Ltd.
Description
JOB TITLE: Bilingual External Sales Representative (QC)
Reports to: VP, Sales & Partnerships
POSITION SUMMARY: Reporting to the Sales Manager, the Outside Sales Representative is a sales and service consultant who is responsible for establishing and maintaining productive, long-term relationships with Prefera's dealer partners while focusing on business development.
MAIN RESPONSIBILITIES:
The Outside Sales Representative will achieve targeted volume production by providing exceptional service on a transactional basis and coordinating with the Sales Manager to maximize opportunities.
(Note: Omission of specific statements does not prevent management from assigning specific tasks not listed herein if those tasks are a logical assignment to the position)
EDUCATIONAL EXPERIENCE:
KNOWLEDGE, SKILLS AND ABILITIES:
LABOR CONDITIONS:
SALARY AND REMUNERATION:
Benefits:
Schedule:
*Please note that the first round of interviews will be conducted in English.*
Experience:
Language:
French (required)
English (required)
Location:
Quebec Province (required)