- Conduct data analyses of customer behavior and effectiveness of collection treatments (SMS, email, IVR & Live call). Recommend improvements to communication strategies to Canada Collections leadership team.
- Identify and track KPIs related to the performance of communication strategies and communicate accordingly to the stakeholders.
- Responsible for the end-to end design and implementation of communication strategies, from data analytics to identifying opportunities & monitoring results, to system configuration changes and deploying strategies into production.
- Produce monitoring & performance reports, measuring benefits in loss avoidance & cost to collect. Communicate results & generate recommendations with focus on incremental profitability.
- Monitor effectiveness of digital communication strategies, identifying actionable opportunities to address market & portfolio headwinds.
- Develop & improve business line relationships to expand the scope of existing services and enhance customer experience.
- Keep abreast of emerging regulatory requirements and trends, assessing potential impact to the bank, making recommendations to management and senior executives on strategies to mitigate impact and enhance effectiveness.
- 3 – 5 years' experience managing data and completing analyses
- Experience with analytical software such as R, python, SAS, or SQL
- Strong collaboration, and communication skills
- Demonstrated abilities to think strategically, pragmatically & drive results.
- Results drive individual with high level of curiosity and ability to dive into details without losing sight of the big picture.
- Exceptional organization skills to prioritize, manage, and implement a variety of competing initiatives, on a concurrent or staggered basis.
- A University degree in Business, Economics, Marketing, Statistics or Management Analytics (desired)
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Manager, Digital Communication Strategy
2 weeks ago
Scotiabank Toronto, CanadaRequisition ID: 198891 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · The Manager, Digital Communications Strategy conducts analytics and set digital communications strategies to maximize dollars collected improving Cana ...
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Manager, Digital Communication Strategy
2 weeks ago
Scotiabank Toronto, CanadaRequisition ID: 198891 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · The Manager, Digital Communication Strategy conducts analytics, implement digital communications strategies to maximize dollars collected and improve ...
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Manager, Communications Strategy and Planning
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TD Bank Toronto, Canada398827BR · Communications / Public Relations · Toronto, ON · February 7, 2023 · Company Overview · Department Overview · TD's Corporate and Public Affairs (CAPA) team is a global organization with professionals in over a dozen cities across our footprint. Its primary role is to i ...
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Manager, Communications Strategy and Planning
3 weeks ago
TD Bank Toronto, Canada**TD Description** · Stay current and competitive. Carve out a career for yourself. Grow with us. · **Department Overview** · TD's Corporate and Public Affairs (CAPA) team is a global organization with professionals in over a dozen cities across our footprint. Its primary role is ...
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University Health Network Toronto, CanadaJOB POSTING #913958 · Position**:Vice President, Communications and Brand Strategy** · Site**:All sites** · Reports to**:President and Chief Executive Officer** · Status**:Permanent Full Time** · **Role Description**: · University Health Network is recruiting a Vice President of ...
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Manager, Digital Communication Strategy
2 weeks ago
Scotiabank Scarborough, CanadaRequisition ID: 198891Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Manager, Digital Communications Strategy conducts analytics and set digital communications strategies to maximize dollars collected improving Canada Col ...
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Strategy and Plan. Mkt Manager-Community
1 week ago
Sobeys Mississauga, CanadaRequisition ID: · Career Group: Corporate Office Careers · Job Category: Marketing Strategy &Planning -Comm. & TF · Travel Requirements: 0 - 10% · Job Type: Full-Time · Country: Canada (CA) · Province: Ontario · City: Mississauga · Embark on a rewarding career with Sobeys In ...
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Jace Holdings Ltd. Mississauga, ON, CanadaPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Strategy and Plan. Mkt Manager-Community · Requisition ID: · Career Group: Corporate Office Careers · Job Category: Marketing Strategy &Planning -Comm. & TF · Travel Requirement ...
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Price Communication Strategy Manager
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Sobeys Mississauga, Canada**Requisition ID**:179654 · **Career Group**:Corporate Office Careers · **Job Category**:Media Strategy & Performance · **Travel Requirements**:0 - 10% · **Job Type**:Full-Time · **Country**:Canada (CA) · **Province**:Ontario; Alberta; British Columbia; Manitoba; Nova Scotia · ** ...
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Market Research
2 weeks ago
Job Title: Market Research & Product Review Analyst · Location: Toronto, Canada · Company: beBee Professionals · Job Description: · beBee Professionals is looking for a Market Research & Product Review Analyst to join our team in Toronto. The successful candidate will be responsi ...
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Communication Specialist and Editor
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BeBee Professionals is looking for a Communication Specialist and Editor to join our team in Toronto. · The successful candidate will be responsible for developing and executing communication strategies, creating content for various channels, and editing content for accuracy and ...
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Technical Communications Manager
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BeBee Professionals is looking for a Technical Communications Manager to join our team in Toronto. · The successful candidate will be responsible for developing and executing communication strategies to support the company's technical initiatives. This includes creating and manag ...
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Event Sales Coordinator
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Event Sales Coordinator · beBee Professionals, a leading event management company in Toronto, is looking for an experienced Event Sales Coordinator to join our team. · The successful candidate will be responsible for developing and executing sales strategies to increase event att ...
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Communications Coordinator
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Job Title: Communications Coordinator · Company: beBee Professionals · Location: Toronto, ON · Job Summary: · We are looking for an experienced Communications Coordinator to join our team in Toronto. The successful candidate will be responsible for developing and executing commun ...
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Publication Specialist
2 weeks ago
Publication Specialist · beBee Professionals is looking for a Publication Specialist to join our team in Toronto. The ideal candidate should have a Bachelor's degree in Journalism, Communications, or a related field, and at least two years of experience in a similar role. · The P ...
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Event Promoter
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Job Title: Event Promoter · Location: Toronto, Canada · Company: beBee Professionals · Job Description: · beBee Professionals is looking for an experienced Event Promoter to join our team in Toronto. The successful candidate will be responsible for promoting our events and servic ...
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Healthcare Business Analyst
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Job Title: Healthcare Business Analyst · Location: Toronto, Canada · Company: beBee Professionals · Job Description: · We are looking for a Healthcare Business Analyst to join our team in Toronto. The successful candidate will be responsible for analyzing and interpreting data to ...
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Business Risk Analyst
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Strategy and Plan. Mkt Manager-community
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Sobeys Mississauga, Canada**Requisition ID**: 183312 · **Career Group**: Corporate Office Careers · **Job Category**: Marketing Strategy &Planning -Comm. & TF · **Travel Requirements**: 0 - 10% · **Job Type**: Full-Time · **Country**: Canada (CA) · **Province**: Ontario · **City**: Mississauga · Embark on ...
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Strategy and Plan. Mkt Manager-Community
6 days ago
Sobeys Mississauga, CanadaRequisition ID: · Career Group: Corporate Office Careers · Job Category: Marketing Strategy &Planning -Comm. & TF · Travel Requirements: 0 - 10% · Job Type: Full-Time · Country: Canada (CA) · Province: Ontario · City: Mississauga · Embark on a rewarding career with Sobeys In ...
Manager, Digital Communication Strategy - Toronto, Canada - Scotiabank
Description
What You'll Do
:What You'll Bring:
Manager, Digital Communication Strategy professionals in Toronto
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Mark Dolan
Director of Sales
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Lorenzo Plaath
Vice President of IT or CIO
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Fareed Virk
Strategy & Operations | ESG | Social Innovation
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Juan Guerrero
MBA Candidate | Goodman School of Business
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Tanuja Sharma
Event Planner
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Danielle Alexis
Digital Communications and Professional Writing