Collections Agent - Gatineau, Canada - Raise

Raise
Raise
Verified Company
Gatineau, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Summary

The collection agent is responsible for following up with clients with outstanding balances, responding to inquiries, and negotiating payment arrangements.


Your main responsibilities would be:

  • Initiate collections calls and negotiate payment agreements with clients, while always ensuring professional customer service
  • Monitor accounts for outstanding commitments
  • Maintain client account records as to ensure information is accurate and current
  • Works closely with colleagues in managing the closing of meters for nonpayment, fraud, accounts transferred to collection agency, etc.
  • All other related tasks related to Credit and Collections

Requirements and qualifications:

  • Bilingualism required (English and French)
  • Excellent oral and written communication
  • Ability to negotiate
  • Resourceful and solutionoriented
  • Team player
  • Demonstrated professional rigor
  • Have good organizational
  • Analytical capacity
  • Ability to perform multiple tasks simultaneously
  • Excellent knowledge of the MS Office suite
  • Knowledge of the rules regarding collection and access to information legislation and privacy will be considered an asset
  • A minimum of 3 years of experience in collecting accounts receivable will be considered an asset

Job Type:
Fixed term contract

Contract length: 9 months


Pay:
$27.00 per hour


Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Gatineau, QC J8Z 1W8: reliably commute or plan to relocate before starting work (required)

Work Location:
Hybrid remote in Gatineau, QC J8Z 1W8
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