Operations Manager, Mobile Home Parks - Gravenhurst, Canada - Firm Capital Corporation
Description
Who we are:
What you need to succeed:
- Minimum 5 years' of experience in Manufactured/Mobile Home Park Management;
- Knowledge of OREA forms and regulations for mobile park home sales;
- Thorough understanding and knowledge of water (well) systems, septic systems, trailers, and mobile homes;
- Successful at managing teams of onsite staff, contractors, and vendors;
- Experience with the Ministry of Environment, Ministry of Energy and Ministry of Health;
- General knowledge of new site development and landscaping;
- Demonstrated ability to prioritize activities, develop plans, meet deadlines, and manage multiple and complex operational and financial matters on a daily basis;
- Working knowledge of Residential Tenancies Act in relation to manufactured home parks;
- Entrepreneurial by nature and results oriented with strong verbal and communication skills;
- Computer proficiency with MS Office and experience with Yardi Voyageur is preferred;
- A car and valid driver's license is essential, travel between sites is required.
Your new role
- Responsible for ensuring all Property Management policies, procedures, and operations are conducted effectively;
- Perform monthly rent collections and deposits, oversee the required tenant filings for late payment and eviction, and deliver strong customer service to all tenants.
- Oversee bookkeeping duties such as tenant billing, utility billing and bank deposits;
- Investigate all resident complaints, disturbances, and violations as they relate to management enforcement of Park Rules and Regulation, collect feedback from residents, and act as a liaison between ownership and tenants;
- Oversee capital projects for portfolio and working on capital budgets;
- Prepare and monitor annual operating budgets;
- Execute operating plans to ensure the budgets and financial goals are met;
- Manage subcontractor activities to obtain quotes and negotiable contracts for goods and services including preparation of tender documents, tender and bid analysis, and monitoring subcontractor performance;
- Perform site inspection activities to ensure each property is maintained to the highest safety standards;
- Perform regular ground, facility, and equipment inspections and create work orders relating to repairs and maintenance;
- Ensure that all services provided and transactions conducted are performed based on the requisite regulations and the highest ethical standards;
- Prepare monthly operational reports including A/R report and collecting outstanding arrears; and
- Perform other duties as assigned.
What we offer you:
- Competitive salary.
- Opportunity to advance your career as the company grows.
- Flexible Health, Dental & Vision Benefits.
- Free parking.
How to apply
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Education:
- Secondary School (required)
Experience:
- Manufactured/
Licence/Certification:
- Ontario Driver's License (required)
Work Location:
Hybrid remote in Gravenhurst, ON P1P 0C3
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