Operations Manager, Mobile Home Parks - Gravenhurst, Canada - Firm Capital Corporation

Sophia Lee

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Sophia Lee

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Description

Who we are:


What you need to succeed:


  • Minimum 5 years' of experience in Manufactured/Mobile Home Park Management;
  • Knowledge of OREA forms and regulations for mobile park home sales;
  • Thorough understanding and knowledge of water (well) systems, septic systems, trailers, and mobile homes;
  • Successful at managing teams of onsite staff, contractors, and vendors;
  • Experience with the Ministry of Environment, Ministry of Energy and Ministry of Health;
  • General knowledge of new site development and landscaping;
  • Demonstrated ability to prioritize activities, develop plans, meet deadlines, and manage multiple and complex operational and financial matters on a daily basis;
  • Working knowledge of Residential Tenancies Act in relation to manufactured home parks;
  • Entrepreneurial by nature and results oriented with strong verbal and communication skills;
  • Computer proficiency with MS Office and experience with Yardi Voyageur is preferred;
  • A car and valid driver's license is essential, travel between sites is required.

Your new role

  • Responsible for ensuring all Property Management policies, procedures, and operations are conducted effectively;
  • Perform monthly rent collections and deposits, oversee the required tenant filings for late payment and eviction, and deliver strong customer service to all tenants.
  • Oversee bookkeeping duties such as tenant billing, utility billing and bank deposits;
  • Investigate all resident complaints, disturbances, and violations as they relate to management enforcement of Park Rules and Regulation, collect feedback from residents, and act as a liaison between ownership and tenants;
  • Oversee capital projects for portfolio and working on capital budgets;
  • Prepare and monitor annual operating budgets;
  • Execute operating plans to ensure the budgets and financial goals are met;
  • Manage subcontractor activities to obtain quotes and negotiable contracts for goods and services including preparation of tender documents, tender and bid analysis, and monitoring subcontractor performance;
  • Perform site inspection activities to ensure each property is maintained to the highest safety standards;
  • Perform regular ground, facility, and equipment inspections and create work orders relating to repairs and maintenance;
  • Ensure that all services provided and transactions conducted are performed based on the requisite regulations and the highest ethical standards;
  • Prepare monthly operational reports including A/R report and collecting outstanding arrears; and
  • Perform other duties as assigned.

What we offer you:


  • Competitive salary.
  • Opportunity to advance your career as the company grows.
  • Flexible Health, Dental & Vision Benefits.
  • Free parking.

How to apply

Benefits:


  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • Monday to Friday

Education:


  • Secondary School (required)

Experience:


  • Manufactured/
Mobile Home Park Management: 3 years (required)


Licence/Certification:

  • Ontario Driver's License (required)

Work Location:
Hybrid remote in Gravenhurst, ON P1P 0C3

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