Internal Sales Advisor - Mississauga, Canada - TW
Description
Company DescriptionBe part of a community of authentic, proud and trusted people.
Our Heavy Vehicle Parts Division is the country's largest network. This division's banners include Traction, TW and Cadel. Servicing the transport, construction and farming sectors, we keep them moving
forward. This makes for a special kind of workplace.
We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients.
Our 5000 colleagues proudly serve thousands of customers every day across Canada.
If the hat fits, we'd be proud to have you wear it Send us your resume and join a people-centric company with a reputation of excellence.
Job Description:
We are looking for an Inside Sales Advisor to join our team.
In this customer service focused role your responsibilities will be:
- To process all orders received electronically, by phone, or by fax;
- Make sure to place the special orders for missing items;
- Follow up on customers' orders as well as their backorders (B.O.);
- Advise customers on required parts by using technical schemas;
- Provide cost estimation based on the technical data provided by clients;
- Support on the road sales representatives;
- Keep his/her technical knowledge uptodate at all times;
- Knowledge of the automotive and or heavy vehicle will be an asset
Qualifications:
To join our team, you need:
- High School diploma with a minimum of 5-years' experience in a similar position customer service;
- Essential to have knowledge in automotive and or heavy vehicle is considered an asset
- Very good knowledge Microsoft Business Applications
- Microsoft AX ;
- Timeliness and accuracy in data processing.
If you are customer service focused with knowledge in the automotive and or heavy vehicle industry this could be the role for you.
We will contact you as soon as possible if we think we have the hat for you
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