Global Systems Operator - Scarborough, Canada - Scotiabank

Scotiabank

Verified Company

Scarborough, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition ID: 168107

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Looking for a hybrid role? We have the job for you Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.

The team:

The role:

You will be expected to be a part of the teams' rotational on-call duties and, when required, be a part of after-hours project deployments in the evenings or weekends.

Is this role right for you?

You thrive on consistently meeting and/or exceeding user expectations pertaining to the delivery of critical Canadian & International online and batch processing through the provision of firstline technical support activities.
When called upon, you want to play a vital role in system recovery; expedient service restoration; and as well, data security & code promotions.
You thrive in providing technical support to various user groups and/or acts as a liaison between various competing interests in the timely processing and completion of highprofile project implementations.
You are fine with rotational work shifts in a 24x7 operations environment, including days, evening, overnights, weekends & banking + statutory holidays. Staff members can be asked to work three 12hour shifts per week on a rotating basis of days and nights.

Do you have the skills that will enable you to succeed in this role?

You have excellent communication (verbal & written) skills to ensure incidents/problems are understood and documented accordingly.
You have at least 2+ years of handson technical working experience in an IT operationsbased environment.
You have at least 2+ years of handson technical working experience with IBM's Robot Console for IBM i (formerly known as AS/400 or i5/OS).
You have at least 2+ years of handson technical working experience in performing an Initial Program Load (IPL) on an AS/400 iSeries (also known as IBM System i) environment.
You have handson working experience in the use of an IT ticketing system that spans incident management, problem management & knowledge management.
You have experience in the use of IBM Hardware Management Console (HMC) for a multiple logical partition (LPAR) environment, IBM Report/Data Archive and Retrieval System (R/DARS) and IBM Content Manager OnDemand (CMOD).
You possess working knowledge of monitoring tools like IBM's AQA-Synthetic Transaction Monitor (STM) and ServiceNow.
You can function in a fastpaced, highpressure environment.
You can adapt to change in process/procedure to accommodate our customers while focusing on risk mitigation and customer service.
You have excellent organization and time management skills with the ability to manage multiple problems from simple to complex concurrently.
Postsecondary education in Computer Science, Information Systems, or in a related field.

What's in it for you?

You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success We also foster an environment of innovation and continuous learning.
We care about our people, allowing them to design how they work to deliver amazing results.
We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
When required onsite as a part of a hybrid work model, our primary location in Scarborough is:
Renovated with a design focus on enabling collaboration through both environment and technology.
Furnished with an onsite cafeteria that serves hot foods, salads, sandwiches & snacks.
Equipped for breaks with table tennis, table soccer, pool table & TV's. Our lounges have fridges, microwaves, complimentary hot beverage stations & water dispensers.
Minutes by TTC bus from Warden subway station on Line 2. Scheduled 2023 opening of the Eglinton Crosstown Light Rail Transit with the Birchmount stop that's steps away.
Minutes from the 401 & DVP. Free onsite & offsite employee parking with charging stations for electric vehicles onsite.

scotiatechnology

LI-hybrid

Location(s): Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas

Guided by our purpose:
"for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.