Mental Health Support Worker - Edmonton, Canada - Bissell Centre

Bissell Centre

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WHO WE ARE
Currently, Bissell Centre is looking for the right individual to fill a full-time position of Mental Health Support Worker.

JOB PURPOSE

The key function of this position is to assist individuals who live with mental health concerns and would benefit from accessing a community outreach worker.

The goal of the Mental Health Support Worker is to connect individuals to appropriate mental health and addiction supports and provide short term case management through acquisition, retention, maintenance, and improvement of an individual's community living skills.

The Mental Health Support Worker will provide the services in an outreach and in-reach capacity.

Duties and Responsibilities

Program Delivery

Support individuals who live with mental health concerns and who live in or identify with Edmonton's inner city.
Build rapport and trust while focusing on the participants' quality of life, from there assist in the creation of shortterm individualized case plans with participant identifying service goals that relate to the stability of their mental health.
Refer program participants to appropriate counseling/support professionals to deal with mental health concerns and addictions services.
Support and consult with medical, psychiatric, and psychological professionals to ensure maintenance of medication regimes and clarification of issues that arise.
Be the first contact person for Bissell Centre staff when a participant is having a crisis due to a mental illness.
Assist with developing and maintaining appropriate mechanisms for assessment, service plan development and service delivery.

General and Administrative

Maintain accurate and uptodate case notes using ETO, updating program information, and critical incident reports within established time standards.
Provide latest program information, update statistics and good news stories on time and as required.
Submit all program receipts and mileage claims in a timely manner.
Attend and participate in supervision and community meetings.
Attend the biweekly caseload review meeting with the Mental Health department.
Participate in developmental reviews.
Provide in reach support for participants in the community space.
Participate in monthly safety walks.

Qualifications

Education and Experience:

Degree or Diploma in Social Science or related discipline
Minimum of oneyear related employment experience e.g., highrisk populations, mental health experience
Alberta Class 5 License, and a vehicle

Education and Experience:

Strong written and verbal communication and interpersonal skills, result oriented, good time management, strong organizational, problemsolving and advocacy skills.
Familiarity with issues of poverty, homelessness, and Edmonton's urban core
Experience with providing individual and group support services.
Ability to establish rapport and trust with the participants.
Strong ability to advocate.
Ability to be selfdirected and work well within a team.

Conditions of Work:

Some evening and weekend work may be required:

In reach work in the community space required.

Personal Characteristics:

The Mental Health Support Worker should demonstrate competence in all the following:

Behave Ethically:

_Understand ethical behavior and business practices and ensure own behavior is consistent with these standards and aligns with the mission and core values of Bissell Centre.

Build Relationships:

_Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.

Communicate Effectively:

_Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.

Focus on

Participant Needs:

_Anticipate, understand, and respond to the needs of participants and the community to meet or exceed their expectations within the organizational parameters.

Foster Teamwork:
_Foster, sustain and role model productive team management practices, and contribute to a positive team environment. Share expertise and knowledge to support, coach and develop others.

Make Decisions:

_Assess situations to determine the importance, urgency, and risks, and make clear decisions that are timely and in the best interests of the organization.

Organizational Skills:
_Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.

Plan: _Determine strategies to move the organization forward, set goals, create and implement action plans, and evaluate the process and results.

Solve Problems:

_Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Screening Requirements