Library Casual Staff - Calgary, Canada - SAIT

SAIT

Verified Company

Calgary, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The

Student Services department's role in student success is to create a culture and environment that unleashes the full potential of all the students at SAIT. Our primary goal is to support Student-First Culture, by focusing on student success and mobilizing all campus community members in this shared goal.

The Opportunity
Casual staff are expected to make decisions independently, balancing operational needs with user-focused service.

They are also comfortable working in a public space serving a diverse community of library users, during hours when they may have limited support from specialist library staff or other SAIT departments.

Casual staff will meet a variety of public service situations with competence and empathy.

Please note:

Successful applicants will work assigned part-time hours, usually covering weekday evenings and weekends. However, they may also be expected to cover additional shifts on short notice or during weekdays to support the Library's business needs.

The Role:

Respond to reference queries, clarifying user needs through reference interviews
Guide users through in the use of information tools, such Library Search and eResources
Provide circulation and client account services using our ILS
Provide basic technical assistance to users
Inform users about library resources, policies and processes
Direct users to appropriate SAIT services and resources
Open and close the Library
Refer complex user requests to appropriate staff
Oversee the work of shelvers and report issues to the User Services Coordinator
Prepare print material for shelving
Track usage statistics
Maintain equipment
Organize collections
Reshelve returned materials

Qualifications & Experience:

Library Technician Diploma, or an equivalent combination of education and experience.
Extensive knowledge of contemporary reference and information sources
Strong knowledge of library operations and best practices
Familiarity with modern ILS systems
Basic computer skills, including use of the Windows operating system and Office 36
Strong written and verbal communication skills
Ability to work independently, but cooperatively
Ability to resolve problems and make decisions independently
Ability to meet a variety of users and needs with competence and empathy

Job classification:
Library Technician I

Hourly rate:
$ $24.67

Position End Date:
June 30, 2024

Posting closing date:
August 10, 2023

About SAIT

SAIT is a global leader in applied education. Named one of Alberta's Top Employers, we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.

Building on our 100+ year history, we're looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences.

Your future starts now at SAIT.

At SAIT, we understand that experience comes in many forms.

We're dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we're looking for, please consider applying.

SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.

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