Manager Information and Evidence Management - Cambridge, Canada - Waterloo Regional Police Service

Waterloo Regional Police Service

Verified Company

Cambridge, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

With more than 1000 sworn and civilian members, the Waterloo Regional Police Service (WRPS) requires a
Manager, Information and Evidence Management.

The WRPS delivers exceptional police services to more than 575,000 residents.

The Waterloo Region is a vital and prosperous community in Southern Ontario that offers the unique combination of a growing urban centre surrounded by four rural communities.

You will work in a community proud of its diversity, and within an organization focused on its people.

As the
Manager, Information and Evidence Management

You Will:

In partnership with the Internal Auditor and the Manager, Records and Access to Information; ensure policy, process, systems and practices are regularly audited for compliance with regulatory requirements and organizational direction; ensure the quality, validity, integrity and security of records, property and evidence, including completion of the annual property inventory;
In partnership with Branch senior leadership, establish team goals and objectives in alignment with the Branch's strategic plan. Facilitate a culture of continuous improvement, ensuring innovative best practices are identified and implemented in a manner that keeps pace with industry comparators;
Allocate resources and staff within budgetary limitations by planning, scheduling, and assigning daily tasks and monitoring work activities. Prepare annual budget submissions, complete RFPs, evaluate vendor submissions and has signing authority for financial expenditures, as authorized;
Responsible for the ongoing evaluation of workloads and establishment of performance metrics to ensure appropriate resourcing and inform budget submissions; define requirements for business intelligence tools and dashboard reporting, and prepare statistical reports on operations;
Make informed recommendations concerning information and evidence management practices to achieve organizational objectives and in support of provincial and federal policing policies;
Conduct regular evaluations of member engagement and customer satisfaction to ensure appropriate supports are in place and customer expectations are being met;
Communicate service issues with staff/management for resolution and in support of program accountability and efficiency; ensure public and internal complaints/inquiries are responded to;
Be responsible for the development and implementation of plans, policies and procedures pertaining to information and evidence management. Ensure the creation, implementation and evaluation of business continuity plans to ensure continuous service of mission critical operations;
Facilitate relationship building with Divisional leadership, justice partners, private sector networks, government agencies and internal stakeholders (e.g., the Information and Technology Branch and the Strategic Services Branch) to ensure the continuous evolution of information and evidence management practices and systems;
Participate as a working member of various provincial and federallevel committees pertaining to police administration, providing recommendations to Chiefs of Police as required;
Represent the WRPS at various public and internal meetings including conducting presentations to the Police Services Board as required;
Provide strategic and operational leadership through a positive, proactive, engaging, and peoplefirst leadership style, achieved through effective coaching, advising, mentoring, and educating employees within the team;
Establish performance criteria, conduct employee performance evaluations, and review overall performance of multiple teams responsible for the processes and the information systems for digital disclosure, case preparation, property and evidence management; and records management systems, including the NICHE records management system (RMS), the Canadian Police Information Centre (CPIC) system, the Edisclosure system and Digital Evidence Management System (DEMS);
Foster a positive, supportive, and collaborative team approach, manage conflict, and address disciplinary issues as needed; use conflict resolution skills to address interpersonal issues and constructively mediate conflict;
Empower, advise and coach Unit supervisors; ensure member professional development needs and succession planning requirements are met in partnership with the Manager, Records and ATI;
Ensure remedial action is taken to prevent workplace grievances and workplace discrimination, reporting contentious issues to the Director and Human Resources as appropriate;
Ensure a safe, respectful, inclusive and harassmentfree workplace culture with overall responsibilities for teambuilding, communication and member wellness;
Provide leadership of the Quality and Customer Experience Unit in absence of the Unit Manager; is delegated Branchlevel responsibilities in the absence of the Director; and
Perform other duties as assigned.