Summer Student - Ottawa, Canada - Canadian Medical Protective Association

Canadian Medical Protective Association

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

SUMMER STUDENT (MEMBERSHIP SERVICES)**
CONTRIBUTING TO THE CMPA

Membership Services provides information, advice and support services to members to enable the management of their CMPA membership and eligibility for medical-legal protection and other CMPA services.

The Contact Centre is the entry point for all inquiries to the CMPA, member validation, case creation, and assignment. The division screens phone calls for medical-legal assistance and transfers these calls to facilitate timely and appropriate member support. The Contact Centre handles over 160,000 inquiries per year.

POSITION OVERVIEW

EDUCATION AND EXPERIENCE

High School Diploma and enrolled in a postsecondary institute
Experience in a busy office environment with previous telephone customer service experience considered an asset

SKILLS AND ABILITIES

Bilingual-French/English is required
Strong Customer service and critical thinking skills
Sound verbal and written communication skills

POSTING DETAILS

This compensation for this temporary, fulltime position from May 2023 to August 2023 with an opportunity to stay on parttime during the year is $17.50/hr

Location: Hybrid

Primary Remote Job. You can work from a homebased office the majority of time, with regular onsite presence at the CMPA office (up to 12 days per week). If you prefer to work in an office setting as your primary workspace, you can choose to work out of the CMPA's office located in Ottawa, Ontario near the beautiful Dow's Lake
Application deadline: Friday, March 10, 2023 at 4:00pm EST.

The CMPA is an equal opportunity employer and is committed to being responsive to those living with disabilities and strives to prevent and remove barriers to accessibility.

The CMPA will provide support and accommodation in its recruitment processes to applicants living with disabilities.

If you are invited to participate in an interview and/or skills assessment and have accommodation needs, please let us know.

Equity, diversity, and inclusion (EDI) is a key priority, and we actively strive to build a culture of inclusion where employees can be their authentic selves and are valued for their diverse experiences and perspectives.