Retail Store Associate - Teeswater, Canada - Gay Lea Foods
Description
Department:
Teeswater Store
Reports to:
Store Manager
Status:
Day Shift (Part Time)
Hours:
Monday-Saturday (8:30am-4:30pm)
Purpose:
Reporting to the Store Manager, the scope of this position involves providing customer service in a retail setting and assisting with the daily operations and profitability according to set goals and business objectives.
Key Responsibilities:
- Work closely with the Store Manager to ensure that the Retail Store goals and objectives are met
- Provide excellent customer service and support
- Ensure all customer complaints are addressed and handled professionally and according to Company and Quality Control guidelines
- Ensure products and merchandise are presented neatly, priced correctly and shelves are adequately stocked
- Assist with maintaining accurate inventory levels and meeting special customer requests
- Ensure that all H&S, GMP's, security regulations and government regulations (as set by the Public Health Unit) are adhered to and required standards are met
- Handle cash, including counting floats, providing change and refunds, and end of day cash balancing and required paperwork
- Prepare food for employees and customers (including hotdogs, soup, etc.) following Safe Food Handling guidelines
- Maintain cleanliness of Retail Store by following the cleaning schedule as provided by the Store Manager
- Provide relief coverage for other store staff
- Prepare specialty baskets
- Work closely with Member Relations and Distribution to ensure order accuracy and timely delivery/pick up of Member Relation orders and complete required paperwork
- Assist Store Manager with purchasing of giftware
- Decorate store as required
- Maintain and control Staff Tabs
- Attend prescribed courses/training
- Other duties as assigned by Management
Qualifications:
- 2 Years' retail store is considered an asset but not required
- Excellent communication skills, including written and verbal and the ability to work as a team
- Strong customer service skills required
- Demonstrated ability to handle cash and make change
- Selfmotivated with ability to multitask
- Must be punctual and diligent
- Physically capable of performing demands of the job
- Flexible to cover various shifts, vacation or illness as required
Working Environment:
Extended interruptions. Occasional exposure to sharp objects (knives) and multiple deadlines. Business travel to Retail Gift Shows twice per year.
Physical Demands:
Extended amount of time walking and standing. Considerable crouching, stretching, reaching and lifting up to 10kg. Moderate pushing and step ladder climbing required.
- Gay Lea Foods is an equal opportunity employer and values diversity in our workplace._
- Reasonable accommodation is available upon request throughout our recruitment and selection process._
Thank you for your interest in Gay Lea Foods.
Wishing you all the best with your career search
Job Type:
Part-time
Salary:
$16.00-$16.50 per hour
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Day shift
Work Location:
One location
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