Associate Director, Nav Production - Toronto, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary

What is the opportunity?
In this role, you will be responsible for coaching, mentoring, and leading a group of NAV Production team managers.

You will ensure RBC Investor Services (IS) policies & procedures are strictly adhered to and that all department processes & controls are followed.

You will foster a mindset of client-centric service, professionalism, and collaboration; and encourage and support the implementation of process enhancements, simplification, STP, and automation.

In addition, you will provide oversight of the ongoing production of accurate net asset values (NAVs) for the group's entire fund range; as well as providing oversight of all business processes, risks, audits, regulatory requirements, and key performance metrics (SLAs/KPIs).

What will you do?

Supervise the accuracy, timeliness and completeness of all processes.
Assist managers in resolving issues and act as their mentor & leader
Establish an environment of continuous improvement that assesses workflow, processes, and procedures on an ongoing basis, ensuring maximum efficiency and quality within the NAV Production Group
Mitigate financial/reputational risk by ensuring appropriate structure, resources, procedures and controls are developed and maintained in compliance with regulatory requirements or company policies
Continuously identify opportunities to enhance our service and value proposition for our clients
Exercise sound judgement and make business decisions on an appropriate understanding of risk in order to protect the long term interests of RBC and its clients.
Challenge my own biases in managing my team, build trust by being inclusive, candid and sincere, and create a supportive space for employees to speak up, including employees outside of my reporting line.
First time, right time, efficiently execute client requests and transactions
Establish goals and actions to effectively manage Controllable and Uncontrollable Costs

What do you need to succeed?

Must-have

Postsecondary education with an accounting/finance or equivalent
7+ years financial services industry experience in an operations environment and managing groups of operations professionals
Excellent interpersonal and networking skills with a proven track record of dealing with clients, industry associations, senior management, colleagues and staff
Good communication, presentation and negotiation skills with proven organizational and time management skills
Risk management and mitigation focus
Strong understanding of fund accounting and net asset value computation for investment funds

Nice-to-have

Accounting designation (CPA, CA, CMA, CGA)
Other designations (CFA)
Up to date knowledge of the securities markets and Investment regulations
Experience in ETFs and Project/Transformation work

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
Working with an exciting, closeknit, supportive & dynamic group
Opportunity to collaborate with other business segments within the bank
Excellent career development and progression opportunities
A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation

Job Skills
Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Additional Job Details

Address:

RBC CENTRE, 155

WELLINGTON ST W:

TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.