Office Coordinator and HR Administrator - Waterloo, Canada - ATR Maintenance Services

ATR Maintenance Services

Verified Company

Waterloo, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our growing company is looking to add a valued individual to our office staff. Our company primarily provides cleaning, repair, after hours and off-site superintendent services for multi-residential properties. Our clients are property managers, condominium corporations and property owners. We are looking for someone to assist with operational support, customer service, human resource tasks and general office/admin duties. Experience in the property management field would be an asset but is not necessary. We will value applicants with experience or exposure to human resource processes.

This individual must have a pleasant but assertive demeanor and be able to communicate clearly and effectively with clients, staff, board members, trades, etc.

Job Requirements

Qualifications:

Proficient in adapting to various computer software
Highly organized and detail orientated
Ability to multitask, prioritize and meet deadlines
Exceptional communication skills
Experience with A/R and A/P an asset
Experience creating and adjusting schedules
Property Management experience considered an asset but not required
Experience with payroll and human resource processes
Knowledge of basic building mechanical functions considered an asset
Proficient in Microsoft Office Applications; Word, Excel
Benefit administration experience is an asset
Post secondary education

Working Conditions:

The applicant must be available to work Monday to Friday 830am to 430pm.

Responsibilities:

Responsible for maintaining and updating records on company software
Support special projects and initiatives as required
Receive work order requests an input into system
Track and manage work order information while in progress
Reconcile expenses associated with work orders and projects
Gather appropriate information from tenants and/or technicians, write a report which can be sent to the client with recommendations
Creating and issuing invoices as needed
Managing client concerns and issues and providing timely response
Responsible for ordering and maintaining office supplies
Establish work priorities and ensure procedures are followed and deadlines are met
Oversee and coordinate office administrative procedures
Implement new administrative procedures as needed
Provide input as appropriate when conflict situations need resolving
Oversee payroll administration to assist Bookkeeper & 3rd Party payroll company
Provide support to technicians in the field
Learn staff's capabilities and assign work orders appropriately

HR Administrative Responsibilities:

Maintain employee records and keep up to date
Assist with onboarding new employees
Document and track information related to employee life cycle events, from hire through termination including personal data changes, banking or tax information, and benefit information
Gathering information to create and catalogue incident reports
Ensure accuracy and provide employee support for benefit enrollments on hire, job changes and life event changes
Responsible for triaging and investigating benefit administration issues to determine appropriate resolution
Document, and maintain administrative procedures and work instructions for HR Operations processes
Input and track hours worked, sick days etc. for payroll purposes