Systems Analyst - Toronto, Canada - Toronto Transit Commission

Toronto Transit Commission

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB INFORMATION

Requisition ID: 8321

Number of Vacancies: 1 (Temporary till September 28, 2024)

Department:
Information Technology Services Enterprise Services

Salary Information:
$88, $110,401.20

Pay Scale Group: 09SA

Employment Type:
Regular

Weekly Hours: 35,

Off Days:
Saturday and Sunday

Shift:

Posted On:
November 3, 2023

Last Day to Apply:
November 17, 2023

Reports to:
Manager Application Services

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA.

Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud.

The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.

"

General Accountability:

Provides the expertise and technical direction necessary to define, maintain, enhance or replace the information systems and technology. The position evaluates the technical and economic feasibility of proposed systems or requests for revisions to existing systems. The work involves planning, leading, documenting and participating, as needed, in the requirement definition, design, development, test, implementation and postimplementation activities associated with information technology projects.

Key Job Functions:

Provide the expertise and technical direction necessary to define, maintain, enhance or replace information systems and technology
Review business requirements, create processes and procedures
Ensures the development and implementation of effective and efficient computer systems by preparing detailed specifications for computer programs
Formulate statements of business and system requirements, performing detailed analyses, preparing and reviewing detailed systems documentation and functional specifications
Design and/or develop subsystems that are part of a larger more complex system; create logical database designs and work with Database Analysts to ensure proper physical implementation
Provide frontline technical support in resolving daytoday system issues, participate in system upgrades/updates and new system development
Provide training to related parties in relevant area(s) of expertise
Promote a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. Provides leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies

Key Job Functions continued:

Skills:

Demonstrate specialized expertise and knowledge in the assigned field
Communicate in a variety of mediums
Education and Experience:
Completion of a university degree in a relevant discipline or a combination of education, training and experience deemed to be equivalent
Must have a couple of years of experience with MS Dynamics CRM Development
Must have knowledge and experience with JavaScript/jQuery, JSON, HTML, CSS, XML/XSL

Additional Requirements:

Must posses over knowledge and experience with C#, ASP.Net, REST API, Azure DevOps
Demonstrated hands on experience in analyzing and resolving technical problems, including development, interface, configuration, project implementation and support
Experience in MS Dynamics CRM Administration is an asset
Experience in Power Platform, Omni Channel within Dynamics 365 or Virtual Power Agent is an asset
Sound judgment, excellent verbal and written communication skills, and strong analytical and problemsolving skills
Skilled in building customer rapport and confidence by providing exceptional enduser service and being enduser focused Experience in transportation industry is an assetThe TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.