Inside Sales Rep - Port Coquitlam, Canada - Live to Play (LTP) Sports Group

Live to Play (LTP) Sports Group
Live to Play (LTP) Sports Group
Verified Company
Port Coquitlam, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Key Responsibilities:

Since 1964, Live to Play Sports Inc. has been Canada's leading distributor of premium bicycles, parts and accessories, selling over 80 world-class cycling brands. Live to Play Sports also owns and operates several proprietary brands, including Norco Bicycles and Axiom Cycling Gear. Norco Bicycles is a high-performance brand of choice for cyclists around the world. Our head office and Canadian Distribution Centre is in Port Coquitlam, British Columbia.


The Inside Sales Rep will administer the day-to-day details related to supporting the LTP dealer base and Outside Sales Reps, providing industry renowned customer service.

This includes daily communication, reporting, and fulfilling all the needs & requests surrounding customer order management.


ROLE AND RESPONSIBILITIES

  • Service accounts and address all needs and requests in a professional and positive manner, including daily communication with the sales representatives
  • Support territory sales reps through proactive and regular review of open orders and exception reports. Notify customers accordingly and resolve issues in a timely manner
  • Run daily and weekly reports for accounts to ensure smooth shipping and effective delivery of LTP products and services.
  • Ensure that all orders are shipping within the requested shipping window
  • Provide necessary information to the sales representatives to ensure that all dealer concerns (orders, product inquiries, shipping concerns etc) are resolved in a timely fashion.
  • Work in conjunction with the sales representative(s) to drive business (achieving and exceeding targets) for assigned territories.
  • Communicate with the Sales Rep(s) to ensure orders are submitted and shipped on time to meet all order entry deadlines as outlined.
  • Enter and process return authorization requests for dealers and sales reps
  • Provide special events and technical support where needed.

Applicant Should Possess:


  • 2 years of relevant experience within the bike industry
  • Post-Secondary education
  • Strong organizational and problemsolving skills, flexibility
  • Ability to work independently and with a team
  • Familiarity with LTP products or with the cycling industry is a plus
  • Good computer skills with spreadsheets, word processing, and MS Office Suite
  • Ability to maintain excellent attendance and punctuality record
  • Ability to speak and write in French is an asset

Salary:
$42,800 - $55,000
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