Housing Support Worker - Kitchener, Canada - House of Friendship

House of Friendship

Verified Company

Kitchener, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At House of Friendship we believe in what we are doing.

We get out of bed each day to make a difference in our community; to walk with and to serve.

We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun

Sounds pretty great doesn't it? It is

We are seeking a mature, responsible and energetic individual who is committed to strength-based, person focused care to join our team in the role of Housing Support Worker.

This person will provide housing-based, individualized supports that assist tenants to maintain housing towards the goal of developing a sense of home and belonging.

The program includes permanent housing for those living on low income who may have experienced homelessness, as well as on-site supports to maintain independent living.

This is a permanent, casual (relief) position.

Shifts will vary between the hours of 7am and 7pm on weekdays and weekends, as needed and as available. Must have flexibility to work daytime, weekday hours.

Valid G class driver's license is required pre-employment.

Successful completion of a Police Records Check (Vulnerable Sector) is required

pre-employment.

Key Responsibilities:

Work as part of an interdisciplinary team to provide direct and indirect support to residents, encouraging housing stability and building life skills
These supports may include: apartment checks, oversight of pest management protocols, community events, meal delivery, and other supports as necessary
Develop, contribute to, and carry out individual resident support plans, including any relevant assessment tools
Work individually with residents to identify and achieve goals as it relates to their individual support needs
Facilitate case conference, developing safety plans and long/short term support plans
Responsible for facilitating community inclusion activities
Participate in Needle Syringe Program
Connect residents with supportive community resources, including both clinical and informal supports, facilitating case coordination and case management
Respond to resident complaints/concerns with care, compassion, and efficiency
Reinforcing residents' life skills, including spiritual, social, and coping skills
Assist with intake and orientation of new residents
Develop and facilitate relevant group programming
Complete required documentation in a thorough and timely manner with a focus on maintaining and protecting tenant privacy and confidentiality
Support unit vacancies and turnover
Follow applicable regulations, policies and procedures
Work collaboratively with Facilities and landlord, supporting and reporting maintenance needs to ensure upkeep of buildings and tenant units
Complete required safety checks and inspections as assigned
Attend and participate in all required training to maintain and develop new skills

Job Specific Knowledge/Skills:

Passion to support people living on a low income with support needs including mental health and addiction challenges
Strong documentation skills
Ability to manage safety and risk
Deescalation skills
Strong understanding of and commitment to harm reduction
Some knowledge of Motivational Interviewing as well an understanding of mental health challenges would be helpful

Education/Experience:

Post secondary education (min. 2year college diploma) in a related field of study
12 years' experience in case planning/management with individuals and assisting them in developing life skills
Knowledgeable in Supportive Housing modalities
Understanding and knowledge of regional community social services and resources
Experience supporting group activities

Critical Skills:

Commitment to understand and uphold the mission and values of House of Friendship is expected
Exemplary emotional intelligence, resilience, communication, conflict management and problemsolving skills required
Ability to work professionally as a team member with staff, participants and community members
Experience or strong interest in working with diverse populations including people from various cultural backgrounds, income levels, and sensitivity to their needs
Experience with and commitment to using an antiracism, antioppressive and trauma informed approach to consultation, program design, evaluations of processes and service delivery
Must be dependable, professional, flexible, a team player, and have a positive attitude
Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental illness and other life challenges
Excellent project, timeline and deadline management skills including skills in logistics, planning and detailed record keeping

Compensation:

At House of Friendship,