Overnight Residential Supervisor - Toronto, Canada - Eva's Initiatives for Homeless Youth
Description
POSTING #:
POSITION TITLE:
OVERNIGHT RESIDENTIAL SUPERVISOR -PHOENIX SITE
SALARY RANGE:
$70,000 - $75,000
THE OPPORTUNITY
Join one of the Top 10 Canadian Youth Impact Charities of 2022 today Since 2010, Charity Intelligence
has awarded Eva's with high marks for financial transparency, accountability to donors and cost efficiency.
Learn more about Eva's Initiatives and the work that we do.
About Us - Eva's Initiatives for Homeless Youth )
ROLE OVERVIEW
The Overnight Residential Supervisor plays a pivotal role in the successful operation of our youth shelter during overnight hours. The position involves overseeing Youth Service Workers (YSW) to ensure safety, well-being, and effective support for residents.
The Overnight Residential Supervisor is responsible for managing residential operations, coordinating with community partners, housing providers, landlords, and collaborating with Eva's leadership team to provide comprehensive services to homeless youth.
Theymanage the overall operation of the site, overseeing security measures, maintenance tasks, and adherence to organizational protocols.
The Overnight Residential Supervisor reports to the Senior Site Manager. This position has a rotational schedule and one will be required to work some weekends every month.
RESPONSIBILITIES
Staff Management:
- Supervise, mentor, and lead a team of Youth Service Workers during overnight shifts.
- Conduct regular staff meetings to ensure clear communication, consistency in service delivery,
- Address staffing issues, including unexpected absences, or scheduling conflicts, ensuring
- Collaborate with Senior Site Manager (SSM) and People and Culture for recruitment, training,
- Mediate conflicts among residents and staff, utilizing effective communication and conflict
Residential Operations:
- Ensure the smooth functioning of the site during overnight hours, including security,
- Maintain accurate records of nightly activities, incidents, and any relevant information.
emergencies, or security concerns during overnight shifts.
- Foster collaboration and effective communication between the overnight and daytime staff to
- Identify opportunities for improvement in overnight operations and propose innovative
- Ensure compliance with organizational policies and procedures, addressing any deviations or
Case Management:
- Oversee the effective implementation of case management services to youth, ensuring
- Conduct regular case reviews to assess the quality and appropriateness of interventions,
Client Management:
- Monitor client interactions to ensure a safe and supportive environment.
- Foster positive relationships with residents, promoting trust and a sense of community within
Community Partnerships:
- Cultivate and maintain positive relationships with community partners, local agencies, and
- Actively participate in collaborative initiatives that enhance the overall support system for
- Engage with external agencies to secure resources and support for individuals who have
- Act as a representative of the organization in community interactions, promoting the mission
Reports and other Documentation
- Accurately document and report any incidents, emergencies, or critical situations that occur
- Maintain a daily log summarizing resident interactions, including notable events, concerns, and
- Provide comprehensive reports during shift handovers, including updates on resident status,
- Maintain records of communications with external agencies, community partners, housing
- Support internal and external audits as required, providing documentation and cooperation as
Build Relations - Housing Providers and Landlord:
- Work closely with housing providers and landlords to secure safe and stable housing options for
EVA'S | job posting - Address any housing-related issues or concerns promptly and professionally.
- Cultivate and maintain positive relationships with community partners, housing providers, and
Collaboration with Leadership Team:
- Engage with Eva's leadership team to align overnight operations with the overall mission, vision,
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