Bartender (Full-time Position) - Toronto, Canada - CEM Resorts
Description
A Bartender is responsible for preparing and serving drinks to customers, ensuring high levels of customer satisfaction through excellent service.
The Bartender will maintain a clean and organized bar area and provide a welcoming and friendly environment to guests.Duties and Responsibilities:
- Prepare and serve a wide range of alcoholic and nonalcoholic beverages in accordance with established recipes and presentation standards.
- Interact with customers, take orders, and provide recommendations on drink selections based on their preferences and our menu offerings.
- Ensure prompt and efficient service by accurately and quickly processing customer orders and payments.
- Maintain a clean and organized bar area, including stocking supplies, replenishing inventory, and organizing bar tools and equipment.
- Engage in friendly and professional conversations with customers, creating a welcoming and enjoyable atmosphere.
- Demonstrate extensive knowledge of beverage recipes, including classic cocktails, specialty drinks, and local favorites.
- Adhere to all applicable alcohol laws and regulations, including verifying the age and identification of customers to prevent underage drinking.
- Collaborate with other team members to ensure smooth operations, assist in food service when necessary, and support fellow staff during busy periods.
- Handle customer inquiries, concerns, and complaints promptly and professionally, aiming to resolve issues and maintain customer satisfaction.
- Maintain a thorough understanding of the menu offerings, including ingredients, allergens, and any special promotions or events.
Requirements:
- Previous experience as a bartender, with knowledge of mixology and customer service.
- Ability to work in a fastpaced environment, with strong multitasking skills.
- Strong communication and interpersonal skills.
- Ability to handle cash transactions and operate POS systems.
- Must be 21 years of age or older, with the ability to serve alcohol legally.
- Must be available to work evenings, weekends, and holidays as required.
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