Medical Administrative Assistant - Toronto, Canada - Sunnybrook Department of Medicine Association

Sunnybrook Department of Medicine Association

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Sunnybrook Department of Medicine Association is seeking a Medical Administrative Assistant.

You can learn more about us here

_ Experience in the EMR system Accuro is an asset but is not mandatory._

Are you an experienced Medical Administrative Assistant looking for an exciting opportunity to join a dynamic and fast-paced team? Look no further than the Sunnybrook Department of Medicine Association We are a large medical practice of over 140 doctors and 95+ medical administrative staff and we are seeking an exceptional individual to join our team.

We also look from within when hiring staff.

As a Medical Administrative Assistant at Sunnybrook, you will play a crucial role in supporting our physicians and clinics.

You will be responsible for managing and maintaining physician schedules, coordinating appointments with other departments and clinics, handling patient bookings and inquiries, and managing all patient testing and in-person clinics.

You will also provide transcription support for letters and medical notes on our Accuro EMR system, manage electronic filing and chart organization, and support physicians in their academic and research roles.

To be successful in this role, you will need to have a minimum of 3 years' experience in a medical administrative assistant role, preferably in a hospital setting.

You will have proven knowledge of medical terminology and the ability to use Accuro EMR.

You will be a team player with excellent written and oral communication skills, the ability to take initiative, and the capacity to prioritize by assessing situations to determine urgency.

You will be able to balance multiple work demands, including time-sensitive requests, while maintaining strict confidentiality.

At the department of Medicine, we offer an excellent work environment with like-minded healthcare professionals, competitive compensation, excellent benefits and good career development potential.

As a Medical admin

, your responsibilities will include:

Provides daytoday support operations by performing administrative tasks and ensuring highquality customer service to patients
Prepares a busy clinic schedule/chart prep on a weekly basis including retrieval of imaging films and other relevant reports as needed
Enters/logs incoming new referrals in Neurology new referral intake database
Screens /scans /registers new referrals as needed for triage/ scheduling/ redirecting accordingly
Schedule, coordinate and confirm appointments and record clinic visits accordingly virtual or in person (office) visits
Assists patients with rescheduling appointments and other scheduling issues
Answers, screens, and transfers phone calls
Opens, scans, sorts and distribute mail
Screens all incoming inquiries and new patient referrals as well as financial and medical reports
Creates and maintains an efficient filing system for active, pending and processed referrals
Accurate handling and preparation of OHIP billing procedures using MD Billing and Inform patients of credit card declines and other billing issues
Transcribes, faxes/mails patient reports and consultation visits
Addresses correspondence from insurance companies, lawyers offices, Ministry of Health and Ministry of Transportation
Accurately updates and maintains patients' health records
Transitions paper records to a digital format by performing data entry
Sends tissue and fluid samples for laboratory analysis as needed
Communicates with labs, healthcare providers, and insurance companies as needed
Calculates billing amounts and sends bills to patients and insurance companies as needed
Leads, directs patients to exam rooms or other areas as needed
Maintains medical/ office inventory by ordering new supplies and equipment as needed
Communicates test results to patients when directed by physicians or nursing professionals
Proficient in several computer programs including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Electronic Patient Records, Patient Care System, MD Billing and Patient Appointment Scheduler
Maintains patient confidentiality at all times