Administrative Assistant, Employment Services - Brampton, Canada - ACHEV

ACHEV

Verified Company

Brampton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Achev Administrative Assistant for Peel Employment Ontario will provide centralized administrative duties for the Employment Services program.

Reporting to the Employment Services Coordinator, the Administrative assistant will be responsible for pre-screening and scheduling client appointments, preparing statistical reports, and providing administrative support.

Duties & Responsibilities

Handle walkin, telephone, website and other online inquires; quickly assess clients initial employment service needs and effectively communicate relevant next steps
Prescreen clients for Achev services and the eligibility for Employment Ontario Employment Services
Book intake appointments for all eligible clients and collect the required general information and consent
Assist clients with computer usage and Internet based services
Assist clients by providing general information and referral to other community services
Use designated reporting systems, such as OneClient, CETRA, EOIS-CaMS and CaseFLO, to upload data as required
Collect, review, data entry and evaluate client information and service information with reference to Service Delivery Guidelines and appropriate client pathway including referrals to other community programs and services
Assist with quality control of client files by verifying accuracy of data entered by staff and notifying coordinator of discrepancies/concerns
Ensure all equipment is functional and maintain up to date job postings and appropriate community resources
Track client inquiries, identify opportunities, and make recommendations related to improve services and to provide valueadded services
Support the Employment Service team with administrative services including general office administrative supports, data collection and entry, maintenance of databases, preparation of statistical reports
Manage and order office supplies based on budget provided by Coordinator
Maintain an organized and productive work environment
Other duties as assigned.

Qualifications
Must-have

Administrative work experience
Minimum 2+ years of experience in a fastpaced professional environment handling multiple priorities
Excellent technology skills (MS Office Suite, Google Suite, DocuSign, Adobe Acrobat, SurveyMonkey, etc.) and aptitude to learn new technologies autonomously
Excellent communication skills, both verbal and written
Ability to follow guidelines and procedures for standardized outputs
Proven ability to act professionally and maintain confidentiality, ensuring sensitivity to the needs and interests of project stakeholders
Proven organizational skills coupled with the ability to handle multiple tasks, meet deadlines, and report on the status of work when requested
Ability to be flexible and excel in a fastpaced environment characterized by changing priorities

Nice-to-Have