Medical Office Administrator - Oakville, Canada - CHARM Fertility
Description
About Us:
At CHARM Fertility, we aim to become the leading total women's healthcare destination. We're patient-focused and enthusiastic about women's health, which is at the heart of everything we do. We create an accessible, convenient, and consistently high-quality service through a savvy, confident yet clear, and simple team.
Our path ahead is one of miracles and heart. Every day, you will be creating special moments for our patients.
Role Summary
The Medical Office Administrator (MOA) will be involved in all aspects of administering daily operations of CHARM Fertility, promoting the clinic's diverse services, and expanding its client base.
Role Responsibilities
- Assisting the doctors in ultrasoundguided procedures such as sonohysterograms, etc.
- Provides optimum patientcentred care and demonstrates a professional manner in the work setting
- Reports, reviews, and records findings of ultrasound scans to provide accurate patient diagnosis
- Consult with physicians as needed about ultrasound results
- Operates and provides continuous maintenance of ultrasound equipment via participation in Quality Control and Quality Assurance tests
- Actively participates in team building concepts and development of departmental goals
- Must be able to work independently without supervision
- Keeps EMR records using Oscar up to date by scanning the patient file, test results and other documents and properly saving them in the patient's electronic file
- Receive and send faxes, make photocopies, scan documents and accept deliveries
- Administer patient billing, collect overdue payments and process receipts
- Maintain the confidentiality of all patient information
- Other duties, as assigned
Formal Education or Equivalent
- Associate's Degree in MOA or Bachelor's Degree in healthcare management or any management Degree
- Additional vocational training or certification in medicine is preferred
- 3+ as a Medical Office Administrator
- Proficient understanding of medical terminology, including knowledge of common medical conditions, procedures and abbreviations.
- Keen attention to detail when recording patient information, managing medical records and processing billing.
- Excellent verbal and written communication skills to interact with patients, healthcare professionals and colleagues.
- Strong customer service skills to provide a positive and compassionate experience for patience.
- Understanding and adherence to patient privacy regulations (e.g HIPAA) and ethical guidelines.
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