Program Manager - Canada - DELUXE CORPORATION

DELUXE CORPORATION

Verified Company

Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Now is your chance to join an organization that drives change. We're a company that's consistently on top employer lists.

Why join us:

There is a reason we boast numerous awards like "Great Place to Work Certified" and "Best Place to Work" For Moms, Dads, LGBTQ, and VETS (just to name a few). At Deluxe, we know that great people make a great organization.
We value our people so offer the typical benefits (401K, PTO, Medical, Dental)

PLUS:
Generous time off, volunteer time off, paid maternity/paternity leave, tuition reimbursement, and more

A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.
We believe our people drive our success and growth, so we back that up with employee stock grants. Every employee at deluxe is an owner

The role:

As a Program Manager, you are responsible for organizing and managing sophisticated tasks and projects across the Web Services organization.

Working with different levels of internal and external management and partners, you will move projects forward and resolve roadblocks. You will be responsible for driving projects end-to-end with the business and customer experience remaining top priorities throughout.

You will have Program Management responsibilities for the overall Web Hosting Platform (Portal, Applications, eCommerce, Billing systems, and APIs) and their related Services.

With a focus on process improvement, you will rely on your experience to identify efficiencies and implement optimization opportunities of both software systems and/or business processes, as well as the creation of scalable frameworks helping to launch new products to the market in a timely manner.

Manage crossfunctional portfolio of programs and initiatives.
Manages full program lifecycle to include definition, scope, and schedule.
Lead both Business and Development organizations in defining partner and product requirements. Represents the Technical organizations in discussions with Sales, Solutions Engineering, and other Partnerfacing teams.
Develop tactical and strategic plans to support the product roadmap.
Support internal and external requests for reporting, partner onboarding, partner configuration/branding, and product design across the Product suite.
Manage operational aspects of program(s) leveraging custom processes and/or software tools

Basic Qualifications:

Bachelor's degree and 3 years of cross functional program and project management
Knowledge of Process Improvement methodologies (LEAN Six Sigma, etc.)
Experience with Agile tools (Jira, Confluence, etc.) and Agile Development methodologies (Scrum, Kanban, SAFe)
Experience with Microsoft Office (Word, Powerpoint, Excel)

Preferred Qualifications:

Experience and technical knowledge of reporting platforms, how the internet works, APIs, and billing systems
Demonstrated ability to build effective and productive relationships with both clients and internal resources

Department:
Business Operations

Time Type:
Full time

Work Status:
Permanent