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Peterborough

    Full Time - Peterborough, Canada - TELUS

    TELUS
    TELUS Peterborough, Canada

    2 weeks ago

    Telus background
    Full time
    Description

    Description


    What does it mean to join Mobile Klinik powered by TELUS?

    • Our goal is to provide Canadians with an excellent experience
    • We are passionate about people - our customers, our communities, and our team
    • We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

    What's in it for you?

    • Discounts on the coolest & newest wireless technology here at TELUS
    • Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
    • Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
    • Maternity and parental leave top‐ups, fertility treatment coverage, and gender affirmation coverage
    • We provide paid training to ensure your success
    • And so much more

    Responsibilities

    • Actively engage with customers to promote, sell and activate Certified Pre Owned devices (CPOs) accessories, and related products
    • Test, diagnose, troubleshoot, and repair smartphones and tablets
    • Provide repair and replacement estimates for the customer
    • Communicate with the customer to explain technical issues in an easy to understand, helpful manner
    • Provide excellent customer service by assisting customers in selecting the right phone or accessories based on their needs and preferences
    • Address customer inquiries, resolve issues, and ensure a positive shopping experience

    Working hours and locations

    • Opportunity to work with all of our brands
    • Work a flexible schedule, which includes evenings and weekends
    • Hours vary by location and time of year
    • Shift coverage at nearby locations

    What you can expect after you apply

    • Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed

    Base Hourly Pay: $17 - $21

    Bonus Pay: Monthly activations bonus


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