- Consolidate reporting and progress from several different areas and groups to ensure visibility of Collections Initiatives under the Global Operations Strategic Pillars and monitor progress against Annual Plan.
- Support the Executive reporting of Strategic Initiatives as well as Communication functions related to employee engagement across Global Collections Operations.
- Create, edit and proof clear, concise, high-impact, and engaging presentations and other content for internal and executive audiences.
- Build strategic partnerships across different areas from Global Operations, Technology, GRM and other business lines.
- Support the development of multiple projects and complex initiatives.
- Ensure a best-in-class approach to developing communications and actively promote ongoing development by incorporating ongoing learning.
- Champion a high-performance environment and contribute to an inclusive work environment.
- Actively pursue effective and efficient operations of respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- 5+ years of experience in Communications, preferably in a financial services environment, Collections and/or Risk Management.
- Experience in developing Communications and Change Management strategies.
- Excellent demonstrated ability to take complex ideas and translate them into digestible key messages that resonate with audience.
- Exceptional written and verbal communication skills with a demonstrated ability to plan and create effective content using MS PowerPoint and other programs.
- Strong interest in communicating and driving strategy through effective communication and stakeholder engagement tactics.
- Strong strategic thinking skills and financial acumen, with excellent attention to detail, and high-level accountability for the quality and timely completion of projects.
- Highly motivated, with a demonstrated ability to work under pressure in a fast-paced work environment with tight deadlines and demanding stakeholders, and the ability to be flexible, manage change and ambiguity with potentially conflicting priorities, and drive for both strategic and tactical results.
- Strong ability to create enthusiasm and foster a team environment.
- Demonstrated ability to understand your audience and effectively convey business strategies and financial information in a succinct, professional manner.
- Results-focused with a keen eye to details and good at asking the right questions to take your projects to the next level, build the story and execute a communications strategy well.
- A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience
- A competitive compensation and benefits package
- Get a great overview of how the Bank operates by joining the Global Operations team in a role that has widespread impact across all major business lines and functions.
- Potential to further evolve the function and take on more responsibility based on emerging risks.
- Hybrid working environment allowing for work/life balance.
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Senior Manager, Project Management Communications - Toronto, Canada - Scotiabank
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Description
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In this role you will:Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
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