IT Technical Support - Montréal, Canada - TekWisen Software Pvt. Ltd

Sophia Lee

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Sophia Lee

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Description
Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals

  • Documents, maintains, upgrades or replaces hardware and software systems
  • Identifies, analyzes and repairs product failures, orders and replaces parts as needed Performs a variety of complicated tasks
  • Onsite software support
  • Repair of highend printers and multifunction devices
  • Hardware repair and software restoration at server component level
  • Network device replacement/configuration
  • Basic network troubleshooting
  • Desktop tech, level 2 troubleshooting, Deployments, Ticket Management, Inventory Management.
  • Trouble shooting skills, Time management skills, Organizational Skills, Communication Skills
  • 5+ years as DSS level 2 Analyst with COMPTIA+ certification

Job Type:
Permanent


Pay:
$23.00-$26.00 per hour


Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:


  • Desktop support: 3 years (preferred)
  • IT support: 3 years (preferred)
  • Computer hardware: 3 years (preferred)
  • Computer repair: 3 years (preferred)
  • Network installation: 3 years (preferred)
  • Software troubleshooting: 3 years (preferred)
Windows Remote Desktop: 3 years (preferred)


Language:


  • French (preferred)

Licence/Certification:

  • CompTIA A+ (preferred)

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