Temporary Full-time Dispatcher-1a - Oshawa, Canada - City of Oshawa

City of Oshawa
City of Oshawa
Verified Company
Oshawa, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Full time
Description

Job Snapshot:


Employee Type:


  • Temporary Full-Time
    Location:Oshawa
    Job Type:
  • Government

  • Experience:
  • Not Specified

  • Date Posted:
  • 2/2/2023
  • City of Oshawa, located just a short 30
  • minute drive from Toronto, is a progressive city of 172,000 people and is the economic engine of the eastern Greater Toronto Area. Our strategic pursuit of sustainable growth, excellent community service delivery and co
  • operative partnerships have enhanced our quality of life advantage, while maintaining a strong commitment to fiscal restraint._

Posting Number: 004136


Job Title:
Temporary Full-Time Dispatcher-1A


Eligible for Hybrid Work:
No
City: Oshawa
Province:Ontario


Employment Group:
IAFF 465
Wage Rate:$ $44.47
Standard Weekly
Hours of
Work
: 42.00 Shift Work Required**:Yes


Posting End Date: 2023/02/12 by 4:30pm


The Fire Services Dispatcher is required to operate and maintain Communications Centre equipment; receive emergency calls and dispatch appropriate apparatus.


Responsibilities


Answering and dispatching both agency direct, 911and civilian calls for emergency fire resources to incidents; operating a computer aided dispatch and records management system, emergency radio system, multi-line 911 and administrative telephone system, GIS mapping system, along with various other systems within the fire dispatch centre; assess information provided by callers to correctly dispatch the required fire resources in accordance with established policies and procedures ; work on rotating shifts, including nights, weekends and holidays, and overtime as required; have scheduling flexibility for alternate shift assignment; communicate clearly and precisely under demanding conditions; complete regular training and maintain and follow internal operating policies and procedures.

Support and maintain the City of Oshawa Core Values of Authenticity, Courage and Trust (A.C.T.).


Requirements:


Ontario Secondary School Diploma (OSSD) or academic equivalent (minimum), along with two (2) years of dispatch experience, preferably in emergency services.

911 Emergency and Call Centre Communications diploma is required or an equivalent combination of experience and education, and APCO certification is an asset.

Ability to comply with NFPA 1061 Public Safety Telecommunicator I & II standards.

Current certification in Standard First Aid and CPR Level C


Demonstrated ability to quickly and accurately enter and retrieve information from the computer with a typing speed of 35 wpm; able to extract data and prepare required reports.

Attention to detail and clarity in written communication for reporting purposes.


Strong verbal communication, effective listening skills and ability to focus to calmly and effectively perform dispatch duties in an emergency environment with mínimal supervision.

Speak, read and write English fluently and communicate in a clear and concise manner. Superior customer service skills.

Work harmoniously with others in a close environment.

Ability to read maps, charts, engage in problem solving and provide verbal directions. Knowledge of radio equipment protocols and operation.


Good general knowledge of the municipalities of Oshawa, Scugog Township, Whitby, Uxbridge, Brock Township, Clarington, and area thoroughfares and cross streets, railways, schools, major structures, etc.

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