International Shipping Assistant - Woodbridge, Canada - Peak Performance Human Resources Corp.

Peak Performance Human Resources Corp.
Peak Performance Human Resources Corp.
Verified Company
Woodbridge, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

International Shipping Assistant


At Peak Performance HR we are looking for someone with experience sending packages internationally to support our operation and provide customer service.


Responsibilities:


  • Answer the phone, directing callers to the right teams and relaying messages,
  • Alert account executives and management team to noteworthy issues that necessitate their expertise,
  • Compile information from stores and customers' requests to support research and sales activities,
  • Prepare, key in, edit and proofread sales presentations and line sheets for account base Order office and shipping supplies and maintain inventory,
  • Procure customers' purchase orders ahead of our deadlines,
  • Locate dresses in the internal system to support the customer's inquires,
  • Assist with scheduling and booking appointments for the office and store,
  • Pull suitable samples for key accounts and celebrity requests suggesting adjacent alternatives when merchandise is unavailable,
  • Prepare items for shipping, noting item contents, delivery methods, and other logístical details,
  • Ensure that the dress samples are shipped on time to the stores, trunk shows, and celebrity requests,
  • Accept and document packages and deliveries made to the facility, preparing shipmentrelated paperwork,
  • Arrange and document customer shipments, preparing proforma invoices where advance payment is required,
  • Store items received in appropriate storage areas, documenting any changes,
  • Communicating with accounts/finance dept on customer balances, forecasts of value to ship, etc,
  • Identify and resolve shipping, storage, or receiving discrepancies as they arise,
  • Maintain a clearly organized workspace,
  • Assist the Wholesale Customer Service Manager with orders and cut slips.
  • Put together fabric swatches to send to stores and brides,
  • Liaison between office team and service providers like IT, internet, printer, etc,
  • Call and manage electrician/plumber when needed
  • Maintain inventory of supplies by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for them,
  • Assist team with scheduling interviews, virtual and inperson meetings when needed,
  • Support Marketing Manager with planning office events and companyrelated functions,
  • Help unpack gowns when they are returned from trunk shows if needed,
  • Support other teams with various administrative tasks.

Qualifications:


  • At least 1 year of experience sending packages internationally
  • 1+ years of experience in customer service.
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