Quality Assurance Assistant - North York, Canada - Peak Performance Human Resources Corp.

Sophia Lee

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Sophia Lee

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Description
N-Two Medical Inc. is a Health Canada licensed distributor of medical grade liquid nitrogen. We provide on-demand as well as regular and continuous services to over 600 clients across Ontario.

Our on-site Quality Control and other experienced personnel present a personal level experience, to provide the highest quality of product and cost-effective service.


The Quality Assurance Coordinator oversees quality related distribution activities, testing, and packaging/labelling of medical gas products to ensure full compliance with regulatory and safety requirements.


Major Responsibilities

  • Maintain Drug Establishment License and Medical Device Establishment License by ensuring annual reviews are submitted on time and coordinate with accounts personnel to issue payments.
  • Host Health Canada audits, including Good Manufacturing Practices (GMP), Pharmacovigilance (GVP) and Medical Device audits, and provide corrective action reports for company management review.
  • Provide scientific and/or regulatory advice to company management.
  • Review QC related contract changes and amendments.
  • Write, revise and maintain all Standard Operating Procedures (SOPs) on Medical Gas and Medical Device distribution related activities.
  • Review and approve changes to labels, Certificate of Analysis, and other packaging/labelling documents to ensure compliance with regulations.
  • Review and approve the investigation of customer complaints and nonconformance reports, manage reporting to the relevant regulatory authorities if necessary.
  • Provide GMP and SOP training for technicians and QC designates.
  • Perform GVP literature searches and maintain reports.
  • Conduct internal audits to ensure regulations, safety requirements and internal SOP requirements are met. Provide audit report and suggest corrective actions for company management review.
  • Maintain job descriptions and the organizational chart.

Other Responsibilities

  • Maintain customer information and fill log databases in MS Access.
  • Maintain filing system for all applicable quality records, including but not limited to testing records, distribution records, and maintenance records.
  • Ensure that quality related records are maintained for required duration.
  • Investigate or participate in the investigation of every complaint on quality or non
- conformance that is received and implement corrective action if necessary. Notify the QC manager of the investigation per internal procedures.

  • Conduct product testing as per internal Standard Operating Procedures (SOPs).
  • Review and approve pertinent testing and production documents as per internal SOPs.
  • Review and approve supplier Certificate of Analysis as per Internal SOPs.
  • Release approved product for sale per internal SOPs.
  • Monitor the maintenance of adequate segregation of products in the warehouse.
  • Review sanitation documents per internal SOPs.
  • Ensure all equipment used for QC testing is calibrated per internal SOPs.
  • Review and approve all daytoday packaging/labelling and distribution related documents.
  • Ensure QC tags are securely stored, and that label sign out logs are completed accurately.
  • Notify the QC manager of any returns and implement any restocking if approved by the QC manager.
  • Work with warehouse supervisor and technicians to ensure inventory related to licensed activities are maintained and equipment are calibrated per internal SOPs.
  • Monitor other quality control related activities as per internal SOP requirements.
  • Provide regulatory advice to customer accounts when required.

Some Internal Sales Responsibilities

  • Build and maintain relationships with current and prospective customers.
  • Provide service recommendations to customers and management.
  • Write and provide quotation to prospective customers.
  • Review and complete requests for quotation from procurement companies.
  • Write marketing descriptions and participate in marketing material design to represent company at industry conferences when required.
  • Manage nonquality control related complaints.
  • Schedule on demand and regular customer deliveries. Coordinate the scheduling with medical delivery techs.
  • Process invoices and payments with Simply Accounting when needed

Qualifications

  • Relevant industry experiences
  • A diploma from a recognized postsecondary institution in regulatory affairs and quality control for health products.
  • A degree from a recognized postsecondary institution with acceptable specialization in sciences.

Job Types:
Full-time, Permanent


Salary:
From $45,000.00 per year


Benefits:


  • Dental care
  • Extended health care
  • Life insurance

Schedule:

  • Monday to Friday
  • On call
  • Weekend availability

Ability to commute/relocate:

  • North York, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you have Regulatory Affairs experience?
  • What is your hourly salary requirements?

Education:


  • Bachelor's Degree (preferre

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