- Work with like-minded team members who are passionate about their work and keep things fun, every day
- Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)
- A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It's a good place to be right now
- Education Reimbursement for you (and your children)
- Annual Wellness Credit
- Team Member Referral Program
- Leadership Development
- Team Building Events
- Culture of Recognition Program
- Hotel Stay Discounts
- Provides excellent customer service to all guests;
- Welcomes and greets all guests, and executes check-in and check-out procedures;
- Answers guest inquiries and provide assistance in a professional manner;
- Answers all incoming phone calls and processes new reservations;
- Accurately follows all cash handling procedures;
- Adheres to all department and Company policies and procedures;
- Ensures guest security by proper handling of guest room keys and personal information;
- Administers all night audit functions;
- Balances all revenue and settlement accounts nightly;
- Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures;
- Maintains files and resets the system for the next day of operations;
- Follows up on guest requests and resolves problems promptly;
- Performs any other job-related duties as assigned.
- Passion for customer service, enthusiastic, detail-oriented, computer literate, fast learner;
- Organized and able to work in a fast-paced, multi-tasking environment;
- Proficient in using a computer, good knowledge of excel and basic accounting principles;
- Excellent communications skills, written and oral;
- Works well under pressure in a changing environment;
- Ability to work with minimal supervision;
- Able to stand for an 8-hour shift;
- Must be able to work evenings and overnights including weekends and holidays;
- The shift will be 11:00 pm to 7:00 am and must be flexible from 9:00 pm to 9:00 am.
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Night Auditor
2 weeks ago
Best Western Plus Gatineau-Ottawa Hull, CanadaLe Best Western Plus Gatineau - Ottawa est à la recherche d'un(e) auditeur (ice) de nuit pour renforcer nos équipes. · La personne recherchée doit être disponible de 23h-07h00 du dimanche au jeudi. · Tâches principaux: · - Effectuer les arrivées et départs des clients, · - Vérifi ...
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Night Auditor
2 days ago
Best Western Plus Gatineau-Ottawa Hull, CanadaLe Best Western Plus Gatineau - Ottawa est à la recherche d'un(e) auditeur (ice) de nuit pour renforcer nos équipes. · La personne recherchée doit être disponible de 23h-07h00 du dimanche au jeudi. · Tâches principaux: · - Effectuer les arrivées et départs des clients, · - Vérifi ...
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Night Auditor
1 week ago
Concord Hospitality Enterprises Ottawa, Canada**Description**: · We are hiring a Night Auditor · **Role Responsibilities**: · As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by: · Processing credit card transactions and other (restaurant, events, lounge) ...
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Night Auditor
3 weeks ago
Hilton Garden Inn Ottawa Airport Ottawa, CanadaJob description · Hilton Garden Inn Ottawa Airport · Job Posting · Department: Front Desk, Hilton Garden Inn Ottawa Airport · Position: Part Time Night Auditor · Hours: Nights/ Weekends & Holidays. · Shifts are: 10:45pm to 7:15am · Report to: Front Office Manager, Assistant Front ...
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Night Auditor
3 weeks ago
Westmont Hospitality Group Ottawa, CanadaThe Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department's income, as well as posting room, tax, and local phone charges to guest folios. · **Major Duties and Responsibilities** · - Uses suggestive selling techniques to sell ro ...
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Night Auditor
3 weeks ago
Tasico Hospitality Ottawa, CanadaResponsible for the maintenance of daily operations and guest services at a hotel. The night auditor is in charge of the nightly accounting, key control and security of the hotel, and interacts with the guests, employees and vendors. The night auditor ensures all money handling p ...
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Night Auditor
4 days ago
Lord Elgin Hotel Ottawa, Canada**Scope**: · Under the direction and supervision of the Guest Services Manager/General Manager, key responsibility is for supporting the operation of the Guest Services Department. The Night Auditor/Guest Services Supervisor supports the Guest Services Manager & General Manager a ...
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Night Auditor
6 days ago
Westmont Hospitality Group Ottawa, CanadaThe Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department's income, as well as posting room, tax, and local phone charges to guest folios. · **Major Duties and Responsibilities** · - Uses suggestive selling techniques to sell ro ...
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Night Auditor
3 weeks ago
reStays Ottawa, Canada Part timeAt reStays, our company is our people. That's why we are dedicated to hiring outstanding individuals and empowering them to unlock their talent and creativity with a career they feel passionate about. We are looking to bring on a **Part Time Night Auditor** to join our growing te ...
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Night Auditor
1 week ago
Bona Hospitality Ottawa, Canada**JOB SUMMARY** · To work with the Front Office Manager to achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the S ...
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Night Auditor
1 week ago
Marriott Hotel Ottawa, Canada**Night Auditor (FT & PT Available)** · **Reports To**: Director of Room Operations · BE PART OF MARRIOTT OTTAWA'S FUTURE · Experience brilliant opportunities and a collaborative culture focused on advancing the art of hosting. Located one block south of Parliament in the heart o ...
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Night Auditor
1 week ago
Bona Hospitality Ottawa, Canada**JOB SUMMARY** · The Night Auditor is responsible to reconcile and balance all daily transactions while performing all duties of a Guest Service Agent. To ensure guest satisfaction through proper and effective interpersonal skills and the proper execution of Front Desk operation ...
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Night Auditor
2 weeks ago
Marriott Hotel Ottawa, Canada**Night Auditor (FT & PT Available)** · **Reports To**: Director of Room Operations · **BE PART OF MARRIOTT OTTAWA'S FUTURE** · Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the ...
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Night Auditor
2 weeks ago
Hyatt Place Ottawa West Nepean, Canada**Description**: · As a Night Auditor, you will be creating an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service while maintaining a clean, comfortable and inviting environment. This position is responsi ...
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Night Auditor
1 week ago
Hyatt Place Ottawa West Nepean, Canada**Description**: · As a Night Auditor, you will be creating an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service while maintaining a clean, comfortable and inviting environment. This position is responsi ...
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Full Time Night Auditor
1 day ago
Courtyard by Marriott Ottawa Downtown Ottawa, Canada Full timeThe night auditor performs check in and check out, answer calls, guest's requests and handles guest's issues. In addition once all outlets are closed, they run the audit and complete necessary reports and any other duties as assigned · If you think you've got what it takes and lo ...
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Night Auditor/front Desk Agent
3 weeks ago
The Sohal Group Ottawa, CanadaThe Night Auditor is responsible for providing attentive, courteous service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The Night Auditor is responsible for completing the audit process as detailed in the checklist. They ...
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Night Auditor/front Desk Agent
1 week ago
Cartier Place Suite Hotel Ottawa, CanadaWe are currently seeking a full time auditor for our family owned and operated Hotel. · Responsibilities and requirements include: · - Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct a ...
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Night Auditor/front Desk Agent
6 days ago
Cartier Place Suite Hotel Ottawa, CanadaWe are currently seeking a part time auditor for our family owned and operated Hotel. · Responsibilities and requirements include: · - Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct a ...
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Front Desk Agent/night Auditor
2 weeks ago
Best Western Plus Ottawa City Centre Ottawa, Canada Part time**FRONT DESK AGENT / NIGHT AUDITOR - PART TIME** · **Summary of Responsibilities**: Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: · - Display Best Western I Care service standards with all guests ...
Night Auditor - Ottawa, Canada - Silver Hotel Group
Description
Night Auditor
We are currently hiring a Part Time Night Auditor to join our dynamic team The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.
What We Offer
Key Responsibilities
Reporting to the Guest Services Manager or designate:
What We are Looking for...
About Fairfield Inn & Suites by Marriott Ottawa Kanata
The Fairfield Inn & Suites By Marriott Ottawa Kanata is conveniently located near downtown Ottawa, and is steps away from several world-class dining and cultural attractions. The hotel is two minutes away from Scotiabank Place, home of the Ottawa Senators NHL hockey team and a popular concert venue. Other attractions located nearby include the Rideau Canal, National Arts Centre, Parliament Buildings and Gatineau Park.
About Us
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra "You Matter" resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.
