Supervisor, Customer Service, Ancillary Services - Winnipeg, Canada - Red River College Polytechnic
Description
RRC Polytech is a leader in appliedlearning and innovation. Our talented
team of employees is passionate
about education, innovation and student
success. We offer competitive salaries,
extensive benefits and the opportunity
for personal and professional growth
in a rewarding career.
At RRC Polytech we are committed to
fostering an inclusive environment, where
all employees and students feel valued,
respected and supported. We aspire to
have a workforce that is representative
of the diversity within our communities,
Indigenous Peoples, persons with
disabilities, racialized persons, persons
of the 2SLGBTQIA+ community and
others who may contribute to the further
diversification of ideas. All qualified
however, Canadians and permanent
residents will be given priority.
If you require this information in an
alternate format, please contact
RRC Polytech is committed to providing accessible employment, and ensuring that our recruitment, assessment and selection process is barrier free.
opportunities, visit
Supervisor, Customer Service, Campus
Store
Ancillary Services
Applicants are to clearly demonstrate how they satisfy the selection criteria in their written
future vacancies.
D U T I E S
The Supervisor, Customer Care, Campus Store indirectly supervises front line operational support
staff to ensure excellent customer sevice and adherence to policies are being delivered. Performs
retail sales activities including sales, refunds, and other Points of Sale (POS) transactions.
Provides complex customer service assistance, instruct staff on new and existing policies.
Performs Ancillary Service Buyer responsibilities as required.
- R E Q U I R E D Q U A L I F I C A T I O N S
- High School Diploma
- Experience providing excellent customer service
- Experience supervising and leading teams
- Experience in purchasing and order creation
- Ability to multitask and prioritize work flows through constant interruptions
- Excellent written and verbal communication skills
- Competent using Microsoft Office suite
- Ability to interact effectively with the students and staff and work as part of a team
- Good listening skills and the ability to follow instructions
- Experience building a respectful workplace culture that promotes diversity, learning
- A S S E T S
- Point of Sale (POS) expereince
- C O N D I T I O N S O F E M P L O Y M E N T
- Applicants must be legally entitled to work in Canada
- This position may be required to work evenings and/or weekends
- This position may be required to work overtime
- This position may be required to work throughout the academic year including the summer
- months
- May be required to work at various RRC campuses
- Incumbent must provide a current and satisfactory Criminal Records Check
- Incumbent must be physically capable of performing the duties and responsibilities of the
RRC Polytech campuses are located on the
lands of Anishinaabe, Ininiwak,
Anishininew, Dakota, and Dené, and the
National Homeland of the Red River Métis.
We recognize and honour Treaty 3 Territory
Shoal Lake 40 First Nation, the source of
Winnipeg's clean drinking water. In addition,
we acknowledge Treaty Territories which
provide us with access to electricity we use
in both our personal and professional lives.
C O M P E T I T I O N N U M B E R
C L O S I N G D A T E
June 26, 2023
S A L A R Y
$39,453 - $53,997 per annum
P O S I T I O N L O C A T I O N
Notre Dame Campus
(Winnipeg, MB)
P O S I T I O N T Y P E
Full-Time Position Available
A P P L Y O N L I N E A T
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