Enterprise Resource Planning, Manager - Guelph, Canada - The City of Guelph

The City of Guelph

Verified Company

Guelph, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Our Organization:

When you join the City of Guelph, you join a team of over 2,000 employees who deliver services the community relies on every day.

Together, Guelph's employees bring to life a vision of an inclusive, connected, and prosperous city where employees and citizens look after each other and their environment.

Job Summary:

Reporting to the General Manager, Information Technology, the
Enterprise Resource Planning (ERP) Manager will oversee the implementation of an ERP solution (which currently includes systems such as JD Edwards, Maximo, GIS, etc.) for purchasing, asset management, work management, and inventory management.

This position requires a broad range of management, business, change management, process data and technical skills and knowledge to guide the successful implementation of a new ERP solution throughout the organization.

After system implementation, this role will focus on providing overall leadership and governance for the long-term ERP management to ensure the realization of the business maturity and ongoing system enhancement to ultimately enable better data-driven decision-making across the city.

The ERP Manager will work in a fast-paced environment with a variety of internal teams and external vendors to drive delivery throughout the organization.

Primary Responsibilities

Lead and be accountable for the development and implementation of the ERP Program across the organization.
Responsible for the overall ERP Program of work, ensuring that all ERPrelated projects are aligned with the program objectives, benefits, strategic direction of the organization, and corporate strategic plans.
Provide vision, roadmap, and overall leadership of the ERP program to all related project staff and resources, including the project managers, analysts, technical resources, business teams, and vendors to ensure successful delivery of outcomes of the program.
Serve as a change leader who will promote change methodologies and mindset across the corporation by collaborating with leaders and managers across the city to enable maturity and system changes. Lead the development and execution of the Change Management Strategy across the entire organization to ensure/enhance organizational adoption.
Consult, advise, coach and mentor business units across the organization about the ERP Program.
Build consensus among stakeholders influencing business planning and decisions on all ERPrelated items.
Be the direct report for the ERP Project Team (Project/Program Manager, Business Analysts, Data Quality Test Specialist). Oversee and manage work and work plans for projectbased process analysts.
Provide program direction to the ERP implementation team, including business analysts, technical team and core business team (secondments).
Support the implementation of all aspects of the ERP Program from asset information, data strategies, work order management, financial management, integration, policy framework and change management.
Lead status reporting for the program to project teams, the Advisory Program Team, and the Steering Committee.
Facilitate and lead workshops and meetings with a wide range of internal and external stakeholders across all levels of the organization.
Monitor the progress of all program components to ensure overall goals, plans, budget and business benefits of the program are met. Define and track ERP program metrics, including KPIs and dashboards.
After ERP implementation, facilitate and collaborate continuous improvement efforts to enhance business areas' capabilities that will enable them to fully utilize the ERP solutions and reap the benefits of the investment.
After ERP implementation, responsible for ERPrelated improvement projects as well as technology enhancement prioritization and governance for the ERP systems.

Leadership

Provide visible and positive leadership, developing and nurturing a work environment that is inclusive, respectful, and motivating for staff.
Supervise staff, including health and safety, performance appraisals, learning, and development.
Coach and mentor financial processes, asset management, work order management, and change management in business units across the organization and build consensus amongst stakeholders.
Contribute to the departmental leadership team and corporate initiatives.
Build and maintain positive working relationships with coworkers, other City staff and the public using principles of good customer service.
Develop collaborative partnerships on matters relating to the ERP Program and Change Management Strategy.

Qualifications

Excellent interpersonal skills, with the ability to communicate effectively with a range of stakeholders on a variety of issues.
Excellent change management and leadership skills with experience in managing complex situations while maintaining focus on the program's objectives.
Excellent understanding of maturity models and continuous i